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Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

Grow0 min read | Mar 04 | Marcos Bravo

Ahrefs’ Brand Journey: Insights with Tim Soulo on Incoming Chat

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News4 min read | Mar 02 | Olga Rogacka

Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs

Finding out what people are looking for, what issues they need to solve, and creating content to help them accordingly. If you’re in marketing, you know all about this... read more

Sell9 min read | Feb 23 | Kuba Rogalski

What’s the Voice of the Customer and Why Will It Kill Your Sales if You Don’t Have It?

Do you remember the last time you bought something online? Can you remember what convinced you to choose a particular product or service over other options? We’re swamped... read more

Sell0 min read | Feb 15 | Marcos Bravo

Ecommerce Pricing Strategies with Burc Tanir

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Sell12 min read | Feb 11 | Phil Forbes

Effective Business Strategies for Selling on a Marketplace

Marketplaces are a powerful tool in the ecommerce world. Whether you need a place to test the popularity of your product or you're looking to tap into a new audience with... read more

0 min read | Jan 20 | Marcos Bravo

2020 Reflections: Lessons, Wins, and Challenges

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Sell0 min read | Dec 14 | Marcos Bravo

Finding Your Brand Voice with Helen Peatfield

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Connect35 min read | Dec 08 | Olga Rogacka

The Complete Guide to Running Effective Virtual Meetings

You open your eyes, get out of bed, and go brew your first coffee of the morning. What day is it? Right, it’s Wednesday. You check your phone to see how many virtual... read more

Inside LiveChat®4 min read | Dec 03 | Malgorzata Sikora

How To Segment Your Customers and Offer Them Legal Support

If you run an online business, most likely you receive a number of requests concerning documents that your customers would like to sign. We know it’s a demanding process... read more

Grow0 min read | Nov 26 | Marcos Bravo

3 Quick Ways to Boost Your Search Traffic in 2021

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