Business Communication Explained - Success by LiveChat®

Support22 min read | Oct 05 | Paweł Hałabuda

8 Customer Service Resume Examples to Land Your Next Job

The first step toward securing a job often begins with a single piece of paper: your resume. It's not merely a document. Whether or not you're invited to the next stage... read more

Connect6 min read | Oct 04 | Olga Rogacka

Understanding the Client vs. Customer Dynamic

The terms client and customer often get tossed around casually. However, understanding the difference between the client and customer is vital for any successful business... read more

Sell19 min read | Oct 02 | Jacquelyn Dunham

The Ultimate Guide to Sales Analytics

It's the end of the month, and your VP of sales asked you for a monthly round-up of key sales metrics in your team. Since it's something you've never done before, your... read more

Sell7 min read | Oct 02 | Ron Dod and Olga Rogacka

How to Perfect the Shopping Cart Checkout

Web marketers love to throw around fancy terms like "bounce rates," "click funnels," and "traffic patterns." Sure, they matter, but let's get down to what counts –... read more

Support11 min read | Oct 02 | Paweł Hałabuda

Customer Service Cover Letter Examples You Should Use Right Now

In the sea of job applications, where resumes pile up and interviews seem as elusive as buried treasure, one tool will help you stand out: the customer service cover... read more

Sell9 min read | Sep 26 | Jacquelyn Dunham

What is a Prospective Customer? Converting Leads into Clients with Live Chat Software

One of the biggest challenges in finding prospective customers is targeting the right audience. There are multiple reasons for that, but lead quality is the one... read more

Sell10 min read | Sep 22 | Jacquelyn Dunham

Modern Sales Tactics That’ll Make Your Results Soar

It's time to toss the old playbook out. The modern sales landscape is less about selling and more about building genuine relationships, understanding needs, and offering... read more

Sell12 min read | Sep 22 | Olga Rogacka

How to Launch an Online Store in 8 Steps

Ecommerce doesn’t have to be hard. Having an online store can cost you virtually nothing and put you in touch with customers worldwide. While you still need a strong... read more

Sell11 min read | Sep 13 | Olga Rogacka

How to Succeed in Sales

There are things in life that when you put too much time into them, and there's no satisfying result, you should give up and move on to something else. Sales is not one... read more

Sell9 min read | Sep 08 | Kuba Rogalski

How to Master Upselling to Increase Average Order Value

Imagine you're in a meeting, and a vendor presents a software solution. It's good, meets your needs — but then they showcase a version that's not just good but stellar.... read more

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