Contact Management

Connect your user database with LiveChat.

LiveChat

Outbound messages

Comprehensive customer data and outbound messaging in one

Integrate phone numbers with your LiveChat - answer your customers' SMS or WhatsApp messages directly from your agent application.

Transfer contacts from LiveChat to SALESmanago Customer Engagement Platform

Private chat to-dos using Microsoft TODO

Use custom labels and scoring to quickly identify and prioritize customers.

Manage customer support by setting group priorities in your queue, ensuring faster response times for key user segments