Queue priorities
Manage customer support by setting group priorities in your queue, ensuring faster response times for key user segments
$3 / mo, per agent
Developed by Tweak Chat
Works with LiveChat
Enhance your customer support efficiency with Group Priority Management. This application allows you to strategically assign queue priorities to different user groups, ensuring that critical inquiries are addressed with the urgency they require.
Key Features
Priority Assignment
Allocate priorities to user groups based on your business needs, ensuring vital segments receive timely support
Intelligent Routing
Utilize advanced Routing Rules to categorize customers by website URL, domain, or country, facilitating a more organized and efficient queue management system
Benefits
Efficient Queue Management
Streamline your support queue by managing user groups more effectively, allowing your team to focus on high-priority tasks
Increased Customer Satisfaction
Ensure that high-priority inquiries are dealt with promptly, leading to happier customers and improved service quality
Customized Support
Tailor your customer support approach to meet the unique needs of your user base, enhancing the support experience
Tutorial & Support
App tutorial and setup instructions how to use and properly configure this app with your LiveChat account.
To get help and support contact Tweak Chat. You can also suggest improvements or request new features in the upcoming versions of Queue priorities.
The developer Tweak Chat indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy.