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Olga Rogacka

Olga Rogacka

Editor in Chief, Success

About me

Editor in Chief of Success. I make sure the content we present on our platform is valuable for business professionals around the world. During my 6 years at LiveChat, I’ve gained experience in customer service, online business, and marketing. I mix that knowledge with a pinch of psychology (my secret ingredient) to write helpful articles for our readers.

I believe every successful business had some obstacles to overcome along the way. If you want to share yours, reach out to me! We can all learn from your story!

Outside of work, I’m a huge fan of weekend getaways. I’m in love with the Polish mountains where I can turn off my phone and enjoy the silence (I post pictures on Instagram afterward).

Favorite way of learning

Reading or listening to podcasts while making handwritten notes

Favorite saying

“If not me, who? If not now, when?”

My articles

How to Set Better Customer Service Goals for Your Support Team

Having clear goals is like having Google Maps on a road trip - it keeps you on track and guides you toward your destination while you focus solely on driving. But why are customer service goals so important, you may ask? Isn't serving customers the best I can enough? Setting... read more

13 minutes
Mar 21, 2024

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