Head of Communication
Providing exceptional customer service is no longer just an option—it’s a necessity. As businesses strive to meet and exceed customer expectations, the tools and technologies they use play a pivotal role in their success. Customer service software is a game-changer in... read more
Support14 min read | Dec 06 | Paweł Hałabuda
One of the most effective ways to enhance customer engagement and boost sales is through the use of live chat. Businesses that implement ecommerce chat software... read more
Support17 min read | Dec 06 | Paweł Hałabuda
If you strive to provide an efficient customer support, then an average response time is one of the key metrics you track. In order to provide instant assistance, you... read more
Sell9 min read | Dec 06 | Paweł Hałabuda
Having a reliable and efficient live chat solution is a necessity for BigCommerce store owners. Live chat allows you to engage with customers in real time, answering... read more
Sell19 min read | Dec 05 | Paweł Hałabuda
Providing instant, personalized customer support is a necessity. For WooCommerce store owners, integrating a live chat feature through a plugin can be a game-changer.... read more
Connect11 min read | Dec 05 | Paweł Hałabuda
Artificial intelligence (AI) offers incredible innovation opportunities and significant regulatory challenges. Businesses must navigate the complex regulatory... read more
Connect14 min read | Dec 04 | Paweł Hałabuda
How support teams handle customer interactions, from resolving issues promptly to creating a positive and personalized experience, can mean the difference between a loyal... read more
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