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Recent articles
0 min read | Mar 08 | Kaia Madalinska
Humanizing Your Brand with Conor Simpson of The Chat Shop
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0 min read | Mar 08 | Kaia Madalinska
Try These Proven Strategies to Increase Ecommerce Sales
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0 min read | Mar 08 | Kaia Madalinska
LiveChat Integrations: Enhance Customer Service and Sales
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Inside LiveChat®0 min read | Feb 26 | Kaia Madalinska
How to Install LiveChat on Your Website
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Sell9 min read | Feb 07 | Olga Rogacka
What is Lead Conversion and How Can Chat Increase It?
"Why bother with lead conversion? Isn't showcasing my product enough?" Well, simply presenting your product is like baking a cake but forgetting the frosting. Sure, it's... read more
Connect3 min read | Feb 05 | Malgorzata Sikora
Best Practices for Pre-Chat & Post-Chat Surveys with LiveChat
Knowing your customers is a must, and that’s what LiveChat is all about. To deliver valuable support and address your customers’ needs, you should first know who you’re... read more
Sell8 min read | Jan 26 | Jacquelyn Dunham
How to Craft Dynamic Sales Scripts That Boost Conversions
You're in the midst of a crucial sales call, and the right words at the right time can make all the difference. That's where sales scripts come in. They're your... read more
Sell12 min read | Jan 23 | Olga Rogacka
The B2B Sales Meaning, Examples, and Strategies
In B2B sales, it all starts with lead generation – sparking conversations that truly matter. But what happens between those initial sparks and the final deal within the... read more
Sell11 min read | Jan 09 | Olga Rogacka
How to Create a Digital Customer Journey Map (+ Examples)
Understanding your customer is the key to survival in online adventures where you wrestle with clicks and scrolls. Enter the superhero cape of digital customer journey... read more
Sell9 min read | Dec 19 | Ania Rubkiewicz and Kasia Kowalska
What Are Sales Qualified Leads & How to Recognize Them?
If you’re as much of a The Office fan as I am, then you’ll likely remember a couple of episodes, where the sales staff anxiously awaited the arrival of so-called... read more