success by LiveChat®

Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

Sell10 min read | Jul 27 | Jacob Firuta

15 Best Call To Action Examples

Each and every call to action on your website serves a specific purpose. You can use various call to action methods to make them more effective. Here are the best call to... read more

Support17 min read | Jul 17 | Aleksandra Tadrzak

How Automated Customer Service Revolutonize Ecommerce

Businesses today, from local shops to large corporations, all face the same expectation: fast, personalized customer service. Imagine a tireless assistant, always ready... read more

Support21 min read | Jul 15 | Aleksandra Tadrzak

How to Provide Exceptional Sales Support for Your Ecommerce Business

The future of retail is online. Ecommerce has drastically changed how people shop, with global sales figures growing each year.  In 2024, it’s estimated that... read more

Sell24 min read | Jul 10 | Aleksandra Tadrzak

Everything You Need to Know about SaaS Sales

Our modern world is driven by software. In both our personal and professional lives, we rely on web-hosted software to accomplish our goals. Whether they involve updating... read more

Support12 min read | Jul 08 | Olga Rogacka

Tips for Mastering Ecommerce Support in Your Store

Customer service is a crucial factor in the customer’s decision to do business with a company. Salesforce research shows that 91% of customers are more likely to make... read more

Support20 min read | Jul 04 | Aleksandra Tadrzak

Best Free Live Chat for Website Like Yours

Live chat is a powerful tool that can revolutionize customer service. It allows you to provide instant answers, build relationships, and boost engagement. It can also... read more

Grow22 min read | Jun 28 | Aleksandra Tadrzak

All You Need to Know about Ecommerce Consulting Services

As an ecommerce entrepreneur, your goal should always be to grow your business. However, this is easier said than done, even if you have a lot of experience running an... read more

Support7 min read | Jun 22 | Justyna Polaczyk

A Guide to Really Bad Customer Service (Written by Devil’s Advocate)

People write about great customer service all the time. Awesome support here, excellent customer service there. Don’t you think it’s pretty boring? I mean, I understand... read more

Connect10 min read | Jun 20 | Olga Rogacka

Working Together as a Team: How to Achieve it?

As Michael Jordan once said: “Talent wins games, but teamwork and intelligence win championships.” Working together as a team is essential, and it allows you to exchange... read more

Support10 min read | Jun 12 | Paweł Hałabuda

How to Exceed Customer Expectations

When customers interact with a company, they have preconceived notions about how that interaction will unfold, influenced by previous experiences, word of mouth, and... read more

Start your free LiveChat® trial

Free 14-day trial No credit card required