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Looking for a live chat comparison?

We won’t tell you which live chat software is best for your business. The key is knowing what you’re signing up for.

14 days free trial Automation Robust reporting

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One size doesn’t fit all

All live chat software providers try to convince you to purchase their software. We’ll try to do the same, but we’re focused on giving you all you need to make a well-informed decision.

Zendesk Intercom Freshdesk Drft LiveChat Zendesk Intercom Freshdesk Drft LiveChat Zendesk Intercom Freshdesk Drft LiveChat

Say
goodbye to

Say
goodbye to

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Buggy apps and product teams

Buggy apps and product teams

The teams that build them often care more about launching too many features too quickly instead of fixing existing ones.

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Half-baked
reporting

Half-baked
reporting

Bulky dashboards often don’t tell the whole story, and you end up exporting data to third-party apps to get meaningful insights.

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Confusing pricing models

Confusing pricing models

They make your costs hard to control and nearly impossible to calculate without a math degree.

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Clunky user interface and user experience

Clunky user interface and user experience

It feels like they require a rocket scientist to get a product out of the box.

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Laggy notification systems

Laggy notification systems

You end up with missed chats and messages arriving long after they should.

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Abysmal customer support

Abysmal customer support

Turns out they’re taking days or weeks to reply when you need them most.

Say
hello to

Say
hello to

Drawing: Happy chat bubble with full cart greets a clerk in 24/7 shop
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Features information within arm’s reach

Features information within arm’s reach

Quickly find detailed information about features — what they do, and which pricing plan they belong to.

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Clear and direct communication

Clear and direct communication

Know precisely what you’re signing up for. We’ll tell you how to reach your business goals with no marketing mumbo jumbo.

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A free trial with no credit card required

A free trial with no credit card required

Get a feel for what it’s like to use our tool. Test our Team plan for 14 days to see if we’re the live chat service provider you’re looking for.

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Support available 24/7

Support available 24/7

Reach out for help anytime you need it. No matter the time zone or the time of day, our Support Heroes are always ready to help.

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iOS and Android apps

iOS and Android apps

They help your agents provide your customers with stellar experiences on the go. Anytime. Wherever they are.

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Transparent pricing

Transparent pricing

Get to know your costs in a flash. No need to wait for a demo to find out how much you’ll need to pay once you upgrade.

Take LiveChat for a spin
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Free 14-day trial Automation No credit card required

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