In this section, you will find all the documents that are binding when you want to become our partner. If you have questions about the rules on how we run our Partner Program, want to know how we handle your data, or have inquiries about intellectual property, check the documents below.
Affiliate Partners are promoters of the products. Affiliate partners use referral links to recommend our products to people from their audience through various marketing activities. The Solution Partners are verified companies and entrepreneurs that create product licenses directly for their clients. Usually, they will not only refer to the product but also implement it and train their clients. They can also manage the subscriptions for their customers if they decide to manage payments yourself.
First you need to register here https://partners.livechat.com/ and fill out the application for the Solution Program. Within the Solution Program, you can choose to resell our products or simply refer them to your customers. As a reseller, you get a discount when purchasing our products, and you can set your own price for your customers. When you refer your customers to our products, they’ll pay the full product price, and you’ll be rewarded with a commission.
There are no country limitations on where you can advertise our product. You are free to advertise it anywhere you like, but it is your responsibility to ensure potential compliance with local laws and regulations.
There are no costs involved in joining the program. It is entirely free of charge.
Affiliates are allowed to reserve and bid on keywords except for commonly used terms or those that infringe upon any existing trademarks, as outlined in points 5.4 and 5.5 of Partner Program Terms.
Your affiliate link includes a 120-day tracking cookie. It means that whenever visitors click on a link with your unique Partner ID, you’ll be credited with the referral. However, that only happens if they create a license within these 120 days and, eventually, become our paying customers (provided they will not clear their data/ cookies etc.)
The revenue share is recurring, starting from 20%.
Here you can find all the documents referring to how we process personal data including the GDPR-related requirements. In this section, you can find details on how we collect, transfer, and further use personal information.
Questions about security? You are in the right place. Here you will learn where we store data, where our servers are located, how we provide security as well as to whom and in what circumstances we can share data.
Here you can find more information about our company standards, values, and general recommendations how to use our services and our trademarks.