Manage every WhatsApp chat in one place, boost customer experience, and increase sales with a verified WhatsApp Business integration powered by LiveChat.
Free 14-day trial No credit card required BONUS: first AI chatbot for free
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With WhatsApp with LiveChat integration, you can engage with visitors on your website, interact with buyers through WhatsApp live chat, and help customers right when they need you. The key to turning these customer interactions into lasting relationships is acting on all the information you gather during a chat. The WhatsApp integration lets you use personalized marketing campaigns, send promo codes and automated message journeys to stay connected with your audience through their preferred WhatsApp Business account.
Engage visitors instantly with a live chat widget that’s always on—sparking conversations, providing instant answers, converting visitors into customers, and capturing valuable leads.
Reach visitors with personalized chat invitations that boost conversions, qualify leads, and give you better insight into customer behavior.
Sales Tracker shows which chats, agents, and products drive revenue. Real-time analytics help you track interactions, measure performance, and refine workflows.
Match your chat widget to your brand’s look and feel. Adjust the design, placement, and behavior with ease.
You can also route WhatsApp messages to a group of agents dedicated to WhatsApp chats or connect more phone numbers to your account. All for the comfort of your business.
If you’ve ever used WhatsApp, you know a phone connected to the internet is essential. With this integration, it’s different. To unlock the full potential, all you need is a phone number connected to your WhatsApp Business account - allowing multiple support agents to handle conversations simultaneously.
Our integration uses the official WhatsApp Business API compliant with the WhatsApp Terms of Service. It’s perfect for handling both a few conversations and multiple WhatsApp chats with potential customers at peak hours and fewer chats on public holidays. No app crashes during talks!
Use the file format most suitable for the situation - send photos, quick and convenient voice messages, share location, and more. Your customers will text just how they do it with their friends!
Ready to generate more sales with WhatsApp integration?
Sign up free$1.5M
revenue added in 6 months with LiveChat and ChatBot
+25%
increase in average order value after implementing LiveChat
125K/yr
chats automated with LiveChat and ChatBot
Enhance work with AI features that help your support teams respond faster through WhatsApp chat, provide better answers, and boost customer satisfaction while collecting valuable leads.
With canned responses, you type it once, save it, and reuse it in WhatsApp chats whenever you need. Natural language processing is trained on your past replies, so you get consistent results and can focus on growing.
Connect LiveChat with your knowledge base to automatically generate accurate, on-brand reply suggestions for WhatsApp messages. Ensure your teams provide consistent answers with less effort.
LiveChat's AI chatbot answers over 60% of routine questions instantly 24/7 - leading to happier customers and faster sales, while capturing contact information for your WhatsApp Business audience in real time.
Use AI-powered text enhancement to expand, rephrase, summarize, or adjust the tone of any message, whether you want to sound friendlier, more formal, or more concise - the right response every time.
No time to read full transcripts? Get an instant AI-generated summary so you can catch key points, follow up faster, and send targeted campaigns based on chat insights.
Connect your LiveChat account
Log in or Sign up free – no credit card required.
Install the WhatsApp Business integration
Install the WhatsApp Business integration from the LiveChat Marketplace.
Connect accounts
Log in to your WhatsApp account and select ”Allow” to connect LiveChat. Select the pricing plan you’re interested in.
Start acting
Enter the app settings and select Add phone number. Follow the steps visible on the pop up window. Your setup is now complete.
Game-changer for WhatsApp customer support
We installed the WhatsApp Business integration and saw immediate results. Customers love being able to reach us through WhatsApp live chat instead of phone calls. Our teams can now handle multiple WhatsApp conversations simultaneously, and we've seen a 40% increase in sales since launch.
30.05.2024
30.05.2024
WhatsApp messages that convert
The WhatsApp live chat widget transformed how we connect with visitors. We use the pre-filled message feature and welcome message to greet customers the moment they click our WhatsApp chat button. The real-time notifications keep our teams responsive, and our customer experience scores have doubled.
28.03.2024
28.03.2024
Perfect for small businesses on a budget
As a small business, I needed free tools that could help me communicate professionally. The free WhatsApp integration gave us everything we needed to get started. Now we handle customer communications across WhatsApp, Facebook, and our website - all from one inbox. Worth every penny of the upgrade.
12.05.2025
12.05.2025
WhatsApp widget that actually works
Before LiveChat, our WhatsApp conversations were scattered and untracked. Now we see which chats lead to a purchase, which messages get the best response. Our conversion rate jumped 35% in the first month.
08.11.2024
08.11.2024
Unlocked our full potential with WhatsApp Business
Connecting our WhatsApp Business account to LiveChat was the best decision we made. We can automatically route WhatsApp messages to different groups and our AI chatbot handles routine questions 24/7.
15.11.2025
15.11.2025
Essential for customer communications
Managing WhatsApp chats used to be chaos. Now our teams see the WhatsApp number automatically. The chat button on our page means we never miss potential customers. Our inbox is organized, our response time is faster, and our brand is stronger.
30.08.2025
30.08.2025
4.5 out of 5 on G2 – based on reviews, trusted by real users.
No credit card required. Free 14-day trial. Add the live chat widget now.
Get started in 5 minutes — no coding needed.
Enhance your sales and customer satisfaction beyond your site by integrating LiveChat with Messenger, WhatsApp for Business, and more, so you can manage all customer interactions and marketing tools through LiveChat.
The WhatsApp integration connects your chat conversations with WhatsApp Business marketing through the official WhatsApp Business API - fully compliant with WhatsApp terms of service for reliable customer communications.
You can add new contacts to your WhatsApp audience during chats and send subscription forms directly in the WhatsApp chat window to grow your list. The integration displays WhatsApp conversation data alongside customer interactions, so your support teams have complete information at their fingertips.
With group routing, you can assign WhatsApp chats to dedicated teams for seamless communication. The integration supports the most popular file formats - share photos, voice messages, location data, and more through WhatsApp messages to solve problems in real time.
You can manage multiple WhatsApp groups, display automated WhatsApp chat invitations, and create customer journeys based on chat events. Plus, create LiveChat tickets from WhatsApp message replies to close the support loop effectively.
Choose a plan tailored to your needs - from free WhatsApp features for small businesses to advanced automation with AI chatbot for growing companies. This seamless integration helps you turn every WhatsApp chat into an opportunity to engage customers and increase sales through personalized marketing.
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