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Recent articles
Grow8 min read | Oct 27 | Justyna Polaczyk
How Reading Bad Guest Posts Helped Me to Become a Better Content Writer
Some time ago, we decided that it’s time to start to accept guest post contributions. It sounded like the best idea ever! Through the eyes of imagination, I saw our blog... read more
Grow10 min read | Oct 18 | Dario Supan
Content Marketing Calendar: An Essential Piece Of Your Marketing Strategy
How many times did you have a great content idea you forgot about days or weeks later? How many times did you have to reschedule a post because something more important... read more
Support5 min read | Aug 22 | Karen Dikson
The Art of Negotiation: How to Solve Conflicts with Tough Clients
Sales agents deal with difficult customers each day. Most of the time, it’s easy to handle this type of situation but sometimes you need to show some serious negotiation... read more
Sell8 min read | Jul 26 | Brenda Savoie
The Ultimate Guide for Using Reddit to Help Your Small Business
Even though it often gets lumped into the same category as all the other social media platforms like Facebook, Twitter, or Instagram, Reddit is rather different. Not just... read more
Sell6 min read | May 19 | Justyna Polaczyk
The Definition of Content Marketing
Content marketing’s PR has its ups and downs. It’s been proclaimed the king of marketing universe on one day, to be questioned as an efficient marketing strategy on the... read more
Support6 min read | May 16 | Elle Morgan
How to Balance Personalized Customer Service and Automation
The word automation has soaked up a soiled reputation lately. While it brings the promise of efficiency and time-savings, there are deeper fears associated with the word... read more
Support6 min read | May 12 | Olga Rogacka
Customer Service Scripts: Guidelines, Not Rules
Recently Jeff Bezos, Amazon CEO, released his annual letter to shareholders. It's a must-read missive, filled with pearls of management philosophy and leadership lessons... read more
Connect6 min read | Mar 28 | Olga Rogacka
Effective Unsubscribe Email Messages to Retain Subscribers
We usually put a lot of time and effort into creating great sales pitches to seduce new customers and sending sophisticated emails full of jokes to keep their attention... read more
Grow8 min read | Mar 17 | Justyna Polaczyk
How to be More Productive (and Less Busy)
The difference between being productive and being busy isn’t obvious at first sight. In both cases, you work up a sweat to get your tasks done, but only one way will lead... read more
Grow6 min read | Feb 24 | Justyna Polaczyk
What is Fish! Philosophy and How It Can Change the Way You See Your Job
A couple of days ago I was buying some groceries in a quite crowded store. There were two cashiers and I was observing them because I was curious about the way they work.... read more