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You want to deliver the best possible customer service for your small business 24/7, but you want to do it without breaking the bank. The new integration between LiveChat and BotEngine will let you create chat bots for any scenario so you can be available anytime for your customers.

LiveChat has integrated its customer service chat application with BotEngine, a chatbot platform, enabling users of the chat application to boost their customer service with bots with just one-click.

Can you tie yourself into other things that your consumers do or use? As explained by LiveChat: “You can design products that are triggered by the environment, and create new triggers by linking your products and ideas to prevalent cues within that environment”. If people remember you, they’ll continue to talk about you. Sounds like a great way to start a successful referral program.

For Jerome’s Furniture, live chat played a huge role in converting their online customers. Their conversion rate increased tenfold, and their conversion rate among customers who used live chat was 1000% higher than those who didn’t.

One such e-commerce only store, the design-oriented office supply brand Poppin, has had a lot of success with its LiveChat feature using in-house representatives to help customers shopping on its website.

Most companies don’t start measuring NPS as a marketing initiative, but that’s not the case with LiveChat. LiveChat is a fast-growing customer success software with offices based in both the US and Poland whose name aptly describes exactly what the company does – provides a tool for chatting with customers in real-time (or live) while they are on your site.

The bottom line is that anticipating a need when it comes to your customer relationships based on their behaviors pays dividends later. There are multiple great tools out there which can help initiate this conversation, two of which are LiveChat and BoldChat and both with customizable audience interactions.

Without further delay, here are more than 100 marketing tools you need to know about to help fuel your company’s marketing success. You can use these tools to gain more insights about your target audience, existing customers, website, and marketing investments.

LiveChat’s help desk software is another easy Chrome app or extension to add to your browser. This platform’s value is in its ease of use for real-time communication between website visitors and customer service agents. Drop some JavaScript code onto your website, install the Chrome add-ons, and start chatting with customers using that pop-up window a user sees at the bottom of the page when they enter a website.

Just how many user experience (UX) tools are out there was revealed by a trawl through 10 online lists published in recent years. We counted well over 300 offerings of various descriptions, covering areas such as wireframing & prototyping, user research & testing, information organisation, analytics & metrics, and more.