Visitor Log
Visitor Log
Deanonymize your LiveChat visitors

Visitor Log

Visitor Log helps you understand who is coming on to chat, what they're doing on your site, and lets you store notes for future reference.

The days of anonymous chats are gone

Whether you want to understand how many LiveChat Greetings your visitors have been shown, how many times they've chatted with you in the past or the number of times they've been on your site, Visitor Log is the perfect app for you. Giving you all this data and more.

With real-time visitor detail enrichment, the app allows you to rename a visitor inside the LiveChat platform so you can get full context on chatters each time they visit your site.

Say goodbye to anonymous chatters and hello to personalised experiences with Visitor Log.

Key Features

Visitor analytics
Understand your visitors and how they behave on your website at a glance with in-depth analytics.
See previous notes during chats
Read past notes left by your team during chats and have all the context you need to deliver a great conversation.
Chat on a first-name basis
Visitor Log allows you to assign a name and email to your visitors so you can greet them with a personalised experience on their return.
Simple one-click installation

This app is embedded directly into your LiveChat account. So no downloads or extra installations required.

Insta-Ban
Need to ban a troublesome visitor? With one click, Visitor Log lets you ban visitors that you'd rather not engage with on chat.

Benefits

For your customers
  • Deliver a VIP experience with personalised interactions
  • Skip repetitive questions by having previous notes and details to hand
For you
  • Deliver a great customer experience via LiveChat
  • Have useful information on hand
  • Instantly identify visitors
  • Make informed business decisions based on analytics

Ratings & Reviews

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Tutorial & Support

App tutorial and setup instructions how to use and properly configure this app with your LiveChat account.
To get help and support contact . You can also suggest improvements or request new features in the upcoming versions of Visitor Log.
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