The FullContact integration provides additional data about your chat visitors right in the LiveChat widnow. No need for switching the apps. As a result, you will be able to provide personalized assitance and deliver efficient customer service.
FullContact is an online contact management solution. This API suite allows your business to gather more information about customers and leads.
Thanks to it, you are able to connect data keys associated with a person's email address, phone number, company domain or social profiles and get a complete customer profile. After gathering information, FullContact stores contacts securely. From here, it keeps these profiles up-to-date with monthly or daily updates. By monitoring public social media and photos, the FullContact’s activity log feature keeps feeding new information back into stored contact profiles.
With LiveChat, you can have a direct contact with a customer that allows you to maintain and improve loyalty to your brand.
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