Discord
Send out notifications to Discord channels
$2 / mo, per license
Developed by SKlabs
Works with LiveChat
Discord app sends notifications about chat events to specified Discord channels. You can filter the notifications by LiveChat groups.
List of available notifications:
- incoming chat
- chat deactivation
- pre-chat and post-chat survey submission
- chat rating (rated good ?, rated bad ? )
- chat comment left by a customer (part of chat rating)
Discord app allows you to send unlimited notifications, included in the app price.
Use cases:
- Create automated workflows.
- Analyze new chats and the ones being deactivated.
- Analyze your agents' performance.
? Contact the developer to request other chat notifications you’d like Discord to support.
Key Features
Simple interface
Create and track your notifications from the application settings panel.
Various notifications for chat events
You decide what to be notified about and to which Discord channel the notification is sent to.
Benefits
Automate your work
Use Discord notifications as triggers to further actions. For example, fire a custom script upon receiving a notification.
Unlimited notifications
There are no limits and no hidden costs.
Try it for free
You can try this app for free! The price after the trial is $2/month.
Tutorial & Support
App tutorial and setup instructions how to use and properly configure this app with your LiveChat account.
To get help and support contact SKlabs. You can also suggest improvements or request new features in the upcoming versions of Discord.