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A text message followed by buttons. Useful when you want to create a clickable response or build a menu.
Pre-defined instant replies that can be selected by users. Convenient for scheduling, surveying, and suggesting possible answers.
Cards that contain an image, a title, a description, and up to three buttons. Perfect for product recommendations. Add a few cards to create a carousel.
Apps that are temporarily displayed in the chat widget so the customer can complete an action like paying or scheduling a meeting.
Rich messages are available through integrations with services like ChatBot, Shopify, and Calendly.
Provide personal support to all your customers
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It only takes one click for a customer to show how they rate your support team.
Get specific feedback with short surveys showing after each chat.
Check how each of your agents is rated to see where your team can improve.
Use our APIs to automate your work and create custom integrations
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Reach your customers wherever they are
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Change the look of your chat widget so it matches your website’s design.
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Discover how LiveChat helps you get more chats
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Get an overview and in-depth data about your chat and agent activity
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Sell, generate leads, and improve sales workflow using LiveChat
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Focus on growing your business. We will make sure your data is safe
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Help your team get more efficient with LiveChat
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Solve every support case with our built-in ticketing system
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It’s very intuitive and all the new improvements make our work much more comfortable.
Anita Patla, Team Manager, NJU mobile
36,000+ customers can't be wrong
Free 14-day trial Team plan features No credit card required