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Introducing Data Center Europe

Compliance with Privacy Shield is not strict enough for you? Keep your live chat data in the European Union and be sure your data is double-safe.

Maximum data security has always been the top priority in LiveChat. Privacy Shield, Standard Contractual Clauses implemented to secure data transfer when necessary and new data centers are just examples the improvements we continually introduce; compliance with GDPR is just another step towards better data protection.

LiveChat is compliant with EU data protection requirements

Once we store your data in EU, it starts to be protected by the Data Protection Directive and the e-Privacy Directive.

It means that when collected, your data won’t leave the European Union. It will be kept safe and secure from potential abuse, theft, or loss. It also means that it won’t be shared with third parties without your consent!

Increased safety with two LiveChat Data Centers in Europe

To make sure that your data is out of harm’s way, we’ve established two european data centers: in Frankfurt, Germany and in Amsterdam, Netherlands. It helped us to double the level of protection and our storage capacity.

More convenient for your customers

People that use your services know that their data is their digital fingerprint. They want to understand and control where their data is hosted.

For that reason, European Union citizens will be much more keen to agree to your terms and conditions once they know their data won’t leave the EU!

Improved reaction time of your licence

Hosting sensitive data in the EU increases safety of your website visitors, but it also improves the speed of your live chat app! It will help you to address your customer's’ requests even faster.

Join LiveChat on the safeside!

Sign up with the below link to choose hosting your data in the European Union