Text for Windows
Get the 64-bit Windows app to answer customer questions from your desktop.
Need another version? Get Windows 32-bit.
About the Windows app
Answer customers wherever you work
Answer customer chats and tickets from your computer or phone.
Download the desktop or mobile app you need.
Text for Mac
Choose the Universal download for Mac, or pick the installer for your processor:
Apple Silicon · Intel
About the Mac app
Text for iOS
Answer chats and tickets from your iPhone. Get push alerts when a conversation needs your attention.
About the iOS app
Text for Android
Reply to customers from your Android phone. Follow chats and tickets while you’re away from your desk.
About the Android app
“Extremely well made application for customer service & sales with nice price point.”
Customer Service Manager, Nuvoo
Stay focused on customers
Starts with your computer
Text launches with your system. Start your day with customer conversations ready to answer.
Updates in the background
New versions install quietly in the background. Keep working without checking for updates yourself.
Native desktop notifications
Customize system alerts for new chats and messages. Get notified even when you’re working in another window.
Your own workspace
Keep customer conversations in a dedicated app, separate from your browser tabs. Return to chats and tickets without searching through other work.
Take chats with you
Answer shopping questions from your phone. Push notifications alert you to new conversations.
Reply from your phone
Answer chats and tickets between meetings or away from your desk. Follow conversations handled by your team or AI Agent and step in when needed.
Check chats and team activity
Check active chats, visitors online, and team activity in the live dashboard. Check which chats are active and who’s available to reply.
Help shoppers choose
See live carts and past orders with a supported ecommerce connection. Check their cart and previous orders before answering a product question.
Use live chat by Text in your browser
Open the Text web app to work with customer chats and tickets without installing a desktop app. Set up your workspace in the web app. Add the mobile app to answer customers away from your computer.
Open Text web app · About the web app
Looking for the LiveChat app?
Download Text for your business or find the app for your existing LiveChat account.
Choose the app for your account
If your team uses Text, choose any of the Text downloads above or open the Text web app. If your team still uses LiveChat, log in to LiveChat to keep working with your current account. Downloading Text does not move a LiveChat subscription. See how to move from LiveChat to Text when your team is ready.
Find your platform
Browse the app pages for Windows, Mac, iOS, Android, or your web browser. Customers message you on your website. Your team answers in the app.
App FAQs
Which live chat app should I download for my business?
Choose Text for Windows or Mac if you work at a computer. Add the iOS or Android app to reply when you’re away from your desk. You can also open Text in your browser without installing a desktop app. The desktop downloads on this page are for Text accounts.
Is Text the same as LiveChat?
Text is a separate product from the team behind LiveChat. Installing the Text desktop app does not change your LiveChat account or plan. If you still use LiveChat, use your existing login. Read the LiveChat-to-Text guide before moving your team.
Can I answer live chats and tickets on my phone?
Yes. Text for iOS and Android lets you reply to chats and tickets, receive push notifications, and follow team and AI Agent activity. You can also view live carts and order information with a supported ecommerce connection. See the Text mobile guide.
Why does my LiveChat mobile app now say Text?
The mobile app is now listed as Text - Live Chat for Business on the App Store and Google Play. The App Store update notes say your existing account, conversations, and workflows stay in the same app. A new app name does not mean your LiveChat subscription has moved to Text.
Does the mobile app replace the web app?
Use mobile for replies and activity checks. Use the web app to configure your workspace, connect your website and store, and set up your AI Agent.
Do my website visitors need to download an app?
No. Visitors send messages through the chat widget on your website. Your team uses Text on desktop, mobile, or in a browser to reply. These are business apps for customer conversations, rather than personal messaging or SMS apps.
Can I try Text before choosing a plan?
Yes. You can start a free 14-day Text trial without a credit card. After the trial, choose a Text plan for your team. Downloading an app does not make the service free or change your existing subscription. See Text plans and pricing.
Are the features on this page included in my LiveChat plan?
Your LiveChat plan stays the same. Text platform features depend on your Text plan and are not added to your LiveChat subscription by downloading an app. Updating the renamed mobile app keeps your existing account in place. See the guide to moving to Text if you want to switch your business.