- The integration is free to use
- < 50 teams are using it
- Help desk
Regos Notes app enables agents to add private notes about visitors.
Notes are scoped to the agent's team, so that it's a sort of shared base of knowledge for agents to know more about the visitor they are supporting.
Agents will be able to create, edit and mark notes as favorite.
Contact vendor to get help and support. You can also suggest improvements or request new features in the upcoming versions of Regos Notes.
- Add notes scoped to agents teams
Separate the notes about your customers based on the agent's team,
- Set notes as favorite
If a note is important, just give it a star! It will place it on top of the list.
- Create, edit and delete notes as needed
If you want to share something about a customer, just write it down and you'll team will be able to see it the next time!
- Extend your users profile in no-time
Save notes about anything and help your team to know more about the user for future sessions.
- Reduce back and forth time
Your team will have the extra context needed just in a glance