Nutshell
Display customer data from Nutshell in LiveChat.
- LiveChat
Our Nutshell integration allows managing customer information straight in the chat window. With it, LiveChat can display client data stored in your CRM whenever a user signs in to chat with an email you already know.
Nutshell is a customer relationship management software (CRM). It enables you to store all your contact details, email conversations, and notes in one place so everyone on your team can quickly access them.
The solution provides easy-to-use, customizable reports so that you can measure performance and areas for improvement. By using Nutshell, you’ll be up and running in less than 24 hours, never need an implementation consultant or a “CRM administrator”. The tool provides phone, chat and email access to free and friendly customer support and integrates with plenty of solutions and services including iGoogle, G Suite, MailChimp, Facebook or Microsoft Office.
Key features
Integrate LiveChat with Nutshell and display the information about your customers straight during a chat. All that it takes is a customer's email and LiveChat will automatically load the data stored in your Nutshell CRM.
With our native integration, you are just a few clicks away from gathering additional data. Check out our official tutorial and see how easy it is to integrate LiveChat with Nutshell – we will guide you every step of the way!
Benefits
The context gained from CRM records is key for sales and support team as they chat live with prospects. This integration provides that context right where they work - in the LiveChat app.
Relevant CRM information such as a company name, the last order and a phone number is displayed directly in the chat window so you can offer more personalized service from the start.
Capture leads on a big scale and strengthen relationships through live chats.
App terms
Legal Terms
By installing this app, you agree to the Marketplace Terms.
Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact Text. You can also suggest improvements or request new features in the upcoming versions of Nutshell.
Frequently asked questions
What does the “Verified” status mean?
In LiveChat, we always appreciate creative and problem-solving apps, so at our own sole discretion, from time to time, we may grant some applications the “Verified” status (represented by a badge or so-called badged applications). The “Verified” status confirms only that an application went through our usability review from the user's perspective. In any case, it is the Application Provider who has full responsibility for the application and its security level towards clients and any other third party.