CxMOMENTS v2
Load your Livechat transcripts into CxMoments to turn them into actionable insights
Developed by text|
Works with LiveChat
Cx MOMENTS is an AI text Analytics specialist that turns open text into actionable insights. Our Machine Learning and Natural Language Processing solution analyses text from Tickets and Live Chat sessions. It helps you discover the specific topics your customers are requesting help about, helping your organisation understand costs drivers as well as resolution and satisfaction drivers.
Tutorial & Support
To get help and support contact text|. You can also suggest improvements or request new features in the upcoming versions of CxMOMENTS v2.