AI-generated training with hands-on practice scenariosTransform your training with automated quizzes and an immersive customer simulation environment to craft a team of knowledgeable experts on any topic.
WhatsApp inside LiveChat? We’ve got you coveredAdd a new communication channel used by over 2 billion monthly active users.
Discuss your problems on a video instead of chattingSome cases are difficult to solve via chat. Sometimes customers prefers to show the problem on their screen instead of describing it.
All key performance metrics in one placeWith all the data in one table, you can easily compare agents without having to jump between reports and set up filters over and over again.
Contextual automatic reminders visible in chatsHelp your agents remember every important question they should ask the customer.
StripeNow you can check your customers payment details and process payments right in the chat.
Private TODOsCreate and manage your TODOs and Notes directly in LiveChat, connecting them with your customers and chats.
Chat NotesCheck conversations with your customer and see if there are any notes left by your teammates!
Create surveys containing questions to customersDo you want to know your customer's opinion on a particular topic? Surveys allow you to get an answer to every important question.
Simple but effectiveSneakPeak lets transform the links you send into a visual preview that includes an image, headline and short description.
Here are some apps you may like
Integrate your LiveChat with Facebook Messenger and have your Facebook and website communication in one place - for free.
Integrate LiveChat with ChatBot to get a customer service chatbot!
Integrate LiveChat with KnowledgeBase and empower your support with self-service
Track the impact of website chats on online sales and gather marketing data.
Integrate LiveChat with HelpDesk and manage all customer messages in one place
Convert leads into customers by sending personalized marketing after the chat
Manage your chats with WhatsApp customers in the LiveChat app