Chat. Sell.
Support.

Name: LiveChat for Customer Support
Brand: LiveChat
Rating: 4.6 (1675 reviews)

No credit card needed Free 14-day trial AI-driven features

Live chat software for your customer support and marketing teams.

Preview LiveChat
on your home page with one click

Live chat software with AI

Automate

Resolve up to
80% of cases with AI

With faster resolutions and more customers served using AI chatbots, you will take the heat off your support agents, allowing them to devote more time to solving complex customer issues.

Discover chatbots in LiveChat

ChatBot, integrated with the Live Chat widget, sends a welcome message with buttons suggesting topics for starting the chat, and upon the user's selection, an AI bot replies with a rich message containing a carousel of product recommendations, complete with images, descriptions, and links.

One is an AI-based assistant that you can communicate with through text commands to navigate LiveChat products and services more effectively, helping your agents and sales reps work more effectively, whether it comes to finding internal information or receiving suggestions for replies during conversations with customers.

Improve productivity with Copilot, your AI assistant

Provide faster and smarter customer support with AI. Help your agents and sales reps work more effectively, from collecting and accessing company knowledge to suggesting replies faster.

Discover AI features for your team

Chat

Use live chat to talk to visitors before they leave your website. Add pre-set messages to your chat widget to automatically engage customers, or initiate chat conversations with selected customers yourself.

Discover sales features

The preview of the LiveChat chat widget on a website, presenting a message from a customer service agent. This small chat window is all you need to support and sell your products or services.

Tony Palazzo's testimonial of live chat software.

Since installing LiveChat, the number of inbound leads has increased by 150%. This growth has translated to a 30-40% increase in inbound sales.

Tony Palazzo, Logical Position

Read case study

Sell

Give your sales team the tools they need to generate and qualify leads, increase sales, and improve the customer experience with live chat functionality tailored for ecommerce platforms.

BigCommerce Integration

Shopify Integration

A preview of product recommendations that you can send while chatting with customers to speed up the sales process.

Deanna Varble highlights live chat's ecommerce integration, improving personalized support.

The Shopify integration enables us to get samples into customers’ hands a lot easier than just sending them a link to the online sample store.

Deanna Varble, Pioneer Millworks

Read case study

Support

Increase customer satisfaction and get repeat business by helping customers around the clock across several communication channels.

Discover support features

A preview of a chat list, including customer messages from communication channels you decided to integrate with LiveChat, including Messenger, WhatsApp Business, and more.

Johan Danielsson on customer retention with live chat.

We’re running a subscription business, so it’s not just about making more sales every day. It’s about retaining customers longer and keeping them happy is the best way to do that.

Johan Danielsson, Sensorem

Read case study