Remote Work

The Complete Guide to Running Effective Virtual Meetings

You open your eyes, get out of bed, and go brew your first coffee of the morning. What day is it? Right, it’s Wednesday. You check your phone to see how many virtual meetings you have planned for today. Only four? “Not bad,” you think. You grab a company cup and head to the... read more

35 minutes
Dec 8, 2020

How to Streamline the Marketing Process In Remote Work

The novel coronavirus pandemic is revamping the way we do business, affecting everything from where we work to our customers’ purchasing decisions. To continue thriving, the only way forward for businesses is to embrace the already growing trend of remote work. If you haven’t... read more

Pratik Dholakiya
7 minutes
Dec 2, 2020

Connect with customers

LiveChat is a complete customer service platform that delights your customers and fuels your sales

Trends in Remote Work, HR Tells Us What It All Means

Like many businesses and people, work for us at LiveChat changed considerably during the first part of 2020. We switched to remote work on March 12, and, since then, we’ve become a remote-first company. While our office is now open with some restrictions, everyone can work from... read more

10 minutes
Sep 8, 2020

Stay updated

Get monthly insights hand-picked by our editorial team. Act on it.

How We Created a Chatbot That Helps Businesses During the Pandemic

Shortly after our team entered the #stayhome reality, we realized that unlike many other organizations, we are quite lucky. We were well prepared to switch to remote work, and our company was not economically impacted by these extraordinary circumstances. But we felt that we... read more

Gabriela Bartoszek
3 minutes
May 26, 2020

How Can Live Chat Be Used in a Remote Work Model?

New reality crawled into our lives. Those of you who are doing your best to keep your business going probably have had to adjust to a new way of working and connecting with both teammates and customers. That means that you may be in the middle of trying out different tools for... read more

7 minutes
May 13, 2020

8 Steps for Switching to Remote Work in a Tech Company

For a company that has never attempted remote work, it takes weeks, months, or even years, to make that transition smoothly. However, with Covid-19, we don’t have that flexibility. We need to act quickly. That’s why the whole process won’t be perfect, and you should be fine with... read more

7 minutes
Apr 24, 2020

How to Stay Focused on Work After the World Has Stopped

The recent COVID-19 outbreak and sudden home isolation has turned our daily lives upside down. Healthcare workers and public service employees are facing an enormous workload. At the same time, the rest of society stays locked in their homes feeling like the world has stopped.... read more

11 minutes
Apr 8, 2020

Pros and Cons of Working Remotely: A LiveChat Case Study

Two weeks have passed since the LiveChat, ChatBot, and HelpDesk team began to work remotely. It’s a completely new experience for us because, until recently, we only worked in the office. We strongly believe in teamwork and like all the random conversations that happen in our... read more

11 minutes
Mar 25, 2020