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Remote Work
The Complete Guide to Running Effective Virtual Meetings
You open your eyes, get out of bed, and go brew your first coffee of the morning. What day is it? Right, it’s Wednesday. You check your phone to see how many virtual meetings you have planned for today. Only four? “Not bad,” you think. You grab a company cup and head to the... read more
How to Streamline the Marketing Process In Remote Work
The novel coronavirus pandemic is revamping the way we do business, affecting everything from where we work to our customers’ purchasing decisions. To continue thriving, the only way forward for businesses is to embrace the already growing trend of remote work. If you haven’t... read more
7 minutes
Dec 2, 2020
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
9 Steps for Creating and Maintaining Company Work Culture While Everyone is Working Remotely
Much of the workforce has switched to remote work during 2020. With that change, there have been many positive results. Perhaps most significantly, many businesses have reported an increase in productivity. Likewise, remote workers, generally, have said they prefer working... read more
Remote Work Has Arrived: The History, Best Practices, Tips, Dos, and Don’ts
Over the last year, remote work has taken the world by storm. Before the pandemic, only 3.6% of the U.S. workforce was working remotely half of the time or more. However, times have clearly changed. Those numbers have surged upwards in a way no one could have predicted a... read more
Trends in Remote Work, HR Tells Us What It All Means
Like many businesses and people, work for us at LiveChat changed considerably during the first part of 2020. We switched to remote work on March 12, and, since then, we’ve become a remote-first company. While our office is now open with some restrictions, everyone can work from... read more
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Starting an HR Department, Managing Unprecedented Growth, and the Future of HR: 1-on-1 with LiveChat’s Chief People Officer
We all know that HR provides a critical role for businesses and employees. While their responsibilities vary from business to business, they often handle the recruiting process, including screening, interviewing, and placing employees. They also work with a company’s executives... read more
How We Created a Chatbot That Helps Businesses During the Pandemic
Shortly after our team entered the #stayhome reality, we realized that unlike many other organizations, we are quite lucky. We were well prepared to switch to remote work, and our company was not economically impacted by these extraordinary circumstances. But we felt that we... read more
3 minutes
May 26, 2020
How Can Live Chat Be Used in a Remote Work Model?
New reality crawled into our lives. Those of you who are doing your best to keep your business going probably have had to adjust to a new way of working and connecting with both teammates and customers. That means that you may be in the middle of trying out different tools for... read more
8 Steps for Switching to Remote Work in a Tech Company
For a company that has never attempted remote work, it takes weeks, months, or even years, to make that transition smoothly. However, with Covid-19, we don’t have that flexibility. We need to act quickly. That’s why the whole process won’t be perfect, and you should be fine with... read more
How to Stay Focused on Work After the World Has Stopped
The recent COVID-19 outbreak and sudden home isolation has turned our daily lives upside down. Healthcare workers and public service employees are facing an enormous workload. At the same time, the rest of society stays locked in their homes feeling like the world has stopped.... read more
Pros and Cons of Working Remotely: A LiveChat Case Study
Two weeks have passed since the LiveChat, ChatBot, and HelpDesk team began to work remotely. It’s a completely new experience for us because, until recently, we only worked in the office. We strongly believe in teamwork and like all the random conversations that happen in our... read more