Customer engagement

The Only Playbook You Need to Maintain High Customer Engagement

The whole world is talking about the impact of customer experience on brand loyalty. But did you know that 65% of U.S. customers say that having a positive experience with a company is more impactful for them than advertising? On the flip side, as many as 32% of customers would... read more

Ania Rubkiewicz and Kasia Kowalska
34 minutes
Dec 31, 2020