Relationships are at the heart of every business. Or certainly they should be. Times when business was all about money and profit are long gone. Now the most important are people and a desire to provide the best possible products and services to them.
Here’s the proof in form on business quotes from very successful people along with the lessons that come from them.
The NBA is never just a business. It’s always business. It’s always personal. All good businesses are personal. The best businesses are very personal. Mark Cuban
People often say that “it’s business, don’t take it personal.” But if you’re a business owner and you put all your heart into what you do, then you know that business is as personal as it gets. If your heart is not there, you’ll simply give up after few failures.
Times when business was all about ratios and numbers are long gone. Now it’s all about people. And relationships are the heart of business. Every decision, project, program, negotiation, or sale comes down to people interacting with each other.
It became personal. We buy from people we like (even if it’s not the cheapest) and we make business with those we like to deal with. Like thoughts or facts, emotions are a big part of making decisions now.
Do what you do so well that they will want to see it again and bring their friends. Walt Disney
This quote is definitely far more than just making movies. I mean, isn’t that the best advice for running a business?
You can have a magnificent product, outstanding support or a unique company culture. If there’s something that you do extraordinary, you will attract the right people like a magnet. You’ll gain customers who appreciate reliable support, employees who feel at home when at work and prospects who can’t live without your product.
For a successful entrepreneur it can mean extreme wealth. But with extreme wealth comes extreme responsibility. And the responsibility for me is to invest in creating new businesses, create jobs, employ people, and to put money aside to tackle issues where we can make a difference. Richard Branson
Some people think that having a successful business means living the dream and enjoy the benefits all day long. They say “you have a lot of customers, income is great. What’s there to worry about?" I bet it’s dream come true, most of the times. But business is a hell of responsibility too.
Everything is changing so fast and you need to be up to date and familiar with the trends to stay in the game. You need to know the market inside and out. You’re also responsible for people who work for your company and all kinds of money decisions. You’re steering the business course. And you’re responsible for keeping it afloat.
It’s every day work. Even if some business owners do it from their private island… it’s still work.
A business that makes nothing but money is a poor business. Henry Ford
Business needs to have a deeper meaning than just earning money. Instead of striving only for larger profits, you also need to consider your employees, suppliers and customers.
It’s not about just selling a product. It’s about creating a value for people. Besides offering a great product, you can share your knowledge that will help customers do their own business. Or you can give them an amazing experience. Something that they’ll remember after doing business with you.
In the end it doesn’t matter how much money you’ve earned. It’s all about the value you’ve created and relationships you've made.