Upgrade your Prestashop website with LiveChat - the intelligent live chat solution used by 36,000+ brands. Manage customer interactions in real time, answer questions instantly, and convert more visitors into paying customers.
Free 14-day trial No credit card required BONUS: first AI chatbot for free
Trusted by leading brands
Speed is everything in ecommerce. With our PrestaShop live chat module, your support team can assist online customers immediately. Engage buyers directly in the chat window to solve problems and close deals faster.
Install a responsive chat widget on your PrestaShop online store effortlessly. The design is fully customizable to match your brand, ensuring customers have easy access to help whenever they need it.
Engage the right users at the right time. Set up proactive chat invitations and personalized messages triggered by cart value, specific pages visited, or time on site.
Discover which chat agents and products fuel your growth. By tracking chat conversations, you gain valuable insights into what your customers really want. Use real time data to refine your services, optimize response workflows, and make data-backed business decisions directly from the dashboard.
Your PrestaShop live chat never sleeps. Capture leads from late-night website traffic using our robust chatbot. Plus, empower human agents with AI tools-like grammar fixers and summary generators-to handle more inquiries with less effort.
See the live chat widget on your PrestaShop store instantly
Give your customer support team the context they need to succeed. Our module displays crucial customer data inside the chat window, allowing agents to personalize every interaction and drive online sales.
View the exact contents of a customer's cart during a chat-including item details and total value. Leverage this data from your PrestaShop store to suggest upsells, provide product recommendations, and help visitors complete their purchases.
See a customer’s recent orders alongside the active conversation. With instant access to shipping status and past purchases, your service team can offer personalized assistance and resolve tickets without asking repetitive questions.
Want to boost sales on your PrestaShop website?
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$1.5M
revenue added in 6 months with LiveChat and ChatBot
+25%
increase in average order value after implementing LiveChat
125K/yr
chats automated with LiveChat and ChatBot
Supercharge your live chat for PrestaShop with AI tools designed to speed up workflows and boost engagement. Our module helps you automate routine tasks so your team can focus on building relationships and increasing customer satisfaction.
Scale your service effortlessly. Our live chat solution allows multiple agents to manage concurrent chat sessions, while AI assists in prioritizing customer interactions during busy sales events.
Automating customer support cuts down on response times and overhead. Resolve common issues faster with less manpower, protecting your bottom line while keeping the customer experience top-notch.
Let the AI chatbot handle the basics. It can answer questions for up to 60% of common inquiries 24/7, ensuring customers get help immediately even when your team is offline.
Use the AI writing assistant to adjust the tone of your messages. Whether you need to be more empathetic or professional, the PrestaShop chat plugin helps agents write clearer, better replies in seconds.
Skip reading long archives. The system generates concise summaries of past live chat sessions, helping supervisors and agents get up to speed on history instantly.
Create your account
Log in or Sign up free – no credit card required.
Get the module
Download the PrestaShop live chat module from the marketplace or upload the zip file to your backend.
Configure the widget
Customize the look, set up automated welcome messages, and enable customizable pre chat forms.
Go live
The chat widget will automatically appear on your site, ready to engage users.
Effiecient and easy to get going
Integrating this module into our PrestaShop store was a game changer. The chat window is sleek, and our response efficiency has skyrocketed.
17.02.2025
17.02.2025
Increases sales
We needed a solid live chat for PrestaShop and this delivered. We saw a 30% uplift in online sales within just three months of installation.
30.01.2023
30.01.2023
Great AI packed into live chat software
The backend insights and AI capabilities make this the best live chat for PrestaShop. Our team can easily handle multiple conversations without getting overwhelmed.
22.04.2025
22.04.2025
<3 Love their support team
Setup was incredibly fast. I got the live chat running on my PrestaShop website in under 5 minutes. The support team was there to help, and our customers love the instant replies.
07.09.2024
07.09.2024
Great interface
Our agents love the interface. Switching between conversations is fluid, and seeing the cart data helps us close deals. It is fully compatible with our theme.
21.11.2022
21.11.2022
<3 cart recovery
Installing live chat on our ecommerce site significantly improved trust. Proactive engagement messages help us catch buyers who are about to abandon their carts.
28.02.2025
28.02.2025
4.5 out of 5 on G2 – based on reviews, trusted by real users.
No credit card required. Free 14-day trial. Add the live chat widget now.
Get started in 5 minutes — no coding needed.
Expand your reach by connecting LiveChat with Facebook Messenger, WhatsApp, and Twitter. Centralize all customer interactions into one powerful live chat system for your PrestaShop store.
We're always here — 24/7/365. Get live support from Product Experts to help your business grow.
