Transform your Adobe commerce store with LiveChat® - the AI-powered live chat extension trusted by over 36,000 businesses worldwide. Connect with website visitors in real-time, provide instant answers, and turn browsers into buyers.
Free 14-day trial No credit card required BONUS: first AI chatbot for free
Trusted by leading brands
When online shoppers have questions, they need immediate help. With our Magento chat extension, your customer support team can engage store visitors the moment they need assistance - right in the chat window.
Add a customizable live chat widget to your Adobe Commerce store in minutes. The intuitive chat window blends seamlessly with your store design while giving customers convenient access to your support team.
Reach out to desired customers at the perfect moment with targeted chat campaigns. Trigger personalized messages based on customer behavior, cart value, or time spent on specific pages.
Sales Tracker helps you identify the chats, agents, and products driving the most revenue. By analyzing chat interactions, you can uncover customer preferences, pain points, and common issues, enabling you to refine your products and services. With real-time analytics, you can track interactions, measure performance, and optimize workflows - all while gaining clear insights into customer data and conversion paths directly in your LiveChat dashboard.
Your live chat for Magento works when you sleep, turning your late night website visitors into buyers. With automated chatbot, and AI-powered tools for your human agents (grammar check, AI summaries, suggested replies and more) your team can now sell more than ever.
Preview your live chat widget on your magento store in one click
The Magento live chat extension equips your customer support team with the context they need to deliver faster, more personalized service. With customer data visible directly in the chat window, your chat agents can resolve customer queries quickly, recommend the right products, and increase online sales.
See what's in your customer's cart while chatting - including product details, quantities, and total value. Use this insight from your Adobe Commerce store to suggest complementary products, offer targeted discounts, and guide store visitors to complete their purchase.
Access a customer's most recent order history right next to the conversation. Instantly view shipping address, order total, and product information, so your customer service team can address customer concerns, resolve issues, and provide tailored recommendations more efficiently.
Ready to generate more sales from your Magento store?
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$1.5M
revenue added in 6 months with LiveChat and ChatBot
+25%
increase in average order value after implementing LiveChat
125K/yr
chats automated with LiveChat and ChatBot
Enhance your live chat for Magento with AI-powered features that empower your customer support team to respond faster, deliver great customer service, and boost customer satisfaction. Our magento live chat extension streamlines customer support operations by providing instant answers, personalized messages, and seamless integration with other support channels.
Our live chat solution helps you handle multiple chat sessions simultaneously. AI-powered tools assist chat agents in managing customer engagement efficiently, even during peak shopping periods.
Customer service automation reduces response times and allows your customer support team to resolve more issues faster, lowering operational costs while improving the customer experience.
LiveChat’s AI chatbot for Magento 2 live chat and Adobe Commerce answers over 60% of routine questions instantly, 24/7, leading to happier customers and faster sales.
Use AI-powered text enhancement to expand, rephrase, summarize, or adjust the tone of any message. Whether you want to sound friendlier, more formal, or more concise, your Magento chat plugin becomes a built-in writing assistant.
No time to read full chat history conversations? Get an instant AI-generated summary of every live chat session so supervisors can catch up on key points and follow up faster.
Connect your LiveChat account
Log in or Sign up free – no credit card required.
Install the live chat plugin
Download the official Adobe Commerce LiveChat extension from the Magento Marketplace.
Customize the chat widget
Add your branding, configure AI chatbot, and choose your chat behavior.
Start selling
Automatically set up the chat widget across your ecommerce store.
Great add for my Store
LiveChat has transformed how we handle customer queries in our Magento store. The chat widget is intuitive and our customer satisfaction has never been higher.
22.01.2021
22.01.2021
Quick increase in sales
As an ecommerce store owner, having reliable live chat for Magento was essential. This live chat plugin helped us increase online sales by 30% in the first quarter.
30.11.2023
30.11.2023
Customization + AI
The customization options and AI features make this the best live chat extension we've tried. Our chat agents can now manage multiple conversations efficiently.
28.09.2024
28.09.2024
Great support from a support software company
I was pleasantly surprised at how quickly I was able to get the live chat up and running on my Magento store. The setup process was straightforward, and the support team was very responsive when I had questions. Since installing it, I've noticed a real improvement in how promptly we can assist customers, which has made a big difference in our sales.
03.07.2022
03.07.2022
Easy for the non-technical members
Our support agents love how intuitive the chat window is. It’s easy to switch between multiple conversations without losing track, and having customer data right there helps us resolve issues faster. The ability to customize the chat widget to match our branding was a nice bonus too.
14.11.2023
14.11.2023
Very responsive tool
Adding live chat to our ecommerce site was one of the best decisions we've made. Customers appreciate getting instant answers, and we've seen more visitors turn into buyers. The proactive chat campaigns helped us reach out at just the right moments, making the shopping experience smoother and more personalized.
03.06.2025
03.06.2025
4.5 out of 5 on G2 – based on reviews, trusted by real users.
No credit card required. Free 14-day trial. Add the live chat widget now.
Get started in 5 minutes — no coding needed.
Enhance your sales and customer satisfaction beyond your site by integrating LiveChat with Messenger, WhatsApp for Business, and more. Manage all customer interactions through a single live chat system for Magento and Adobe Commerce.
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