Upgrade your Ecwid store with LiveChat - the intelligent service tool trusted by 37,000+ brands. Handle customers in real time, answer queries instantly, and convert more visitors into paying buyers.
Free 14-day trial No credit card required BONUS: first AI chatbot for free
Trusted by leading brands
Speed is everything in ecommerce. With our live chat for Ecwid, your support team can assist online shoppers immediately. Engage buyers directly in the chat window to solve problems and close deals faster.
Adding a chat widget to your online store is effortless. The design is fully customizable to match your branding, ensuring visitors have easy access to the contact button whenever they need help.
Engage the right users at the right time. Set up proactive invitations and personalized messages triggered by cart value, specific pages visited, or time spent on the site.
Discover which agents and products fuel your growth. By tracking chatting sessions, you gain valuable insights into what your customers really want. Use this info to refine services and optimize workflows.
Your Ecwid service never sleeps. Capture leads from late-night traffic using our robust chatbot. Plus, empower human agents with AI tools - like grammar fixers and summary generators - to handle more inquiries with less effort.
View the live chat widget on your Ecwid store instantly
Give your customer support team the context they need to succeed. Our app displays crucial customer data inside the chat window, allowing agents to personalize every interaction and drive sales.
View the exact contents of a customer's cart during a chat - including item details and total value. Leverage this data from your Ecwid store to suggest upsells and help visitors complete their purchases.
See a customer’s recent orders alongside the active conversation. With instant access to shipping status and past products, your service team can offer personalized assistance without asking repetitive questions.
Ready to boost sales on your Ecwid website?
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$1.5M
revenue added in 6 months with LiveChat and ChatBot
+25%
increase in average order value after implementing LiveChat
125K/yr
chats automated with LiveChat and ChatBot
Supercharge your live chat ecwid integration with AI tools designed to speed up workflows and boost engagement. Our module helps you automate routine tasks so your team can focus on building relationships and increasing customer satisfaction.
Scale your service effortlessly. Our live chat solution allows multiple agents to manage concurrent chat sessions, while AI assists in prioritizing customer interactions during busy sales events.
Automating customer support cuts down on response times and overhead. Resolve common issues faster with less manpower, protecting your bottom line while keeping the customer experience top-notch.
Let the AI chatbot handle the basics. It can answer questions for up to 60% of common inquiries 24/7, ensuring customers get help immediately even when your team is offline.
Use the AI writing assistant to adjust the tone of your messages. Whether you need to be more empathetic or professional, the Ecwid chat plugin helps agents write clearer, better replies in seconds.
Skip reading long archives. The system generates concise summaries of past chatting sessions, helping supervisors and agents get up to speed on the history instantly.
Create your account
Log in or Sign up free – no credit card required.
Get the module
Open the Ecwid App Market, find LiveChat, and click the install button.
Configure the widget
Customize the look, set up automated welcome messages, and enable customizable pre-chat forms.
Go live
The chat widget will automatically appear on your site, ready to engage users.
Efficient and easy to get going
Integrating this app into our Ecwid store was a game changer. The chat window is sleek, and our response efficiency has skyrocketed.
17.02.2025
17.02.2025
Increases sales
We needed a solid live chat for Ecwid and this delivered. We saw a 30% uplift in online sales within just three months of installation.
30.01.2023
30.01.2023
Great AI packed into live chat software
The backend insights and AI capabilities make this the best chat for Ecwid. Our team can easily handle multiple conversations without getting overwhelmed.
22.04.2025
22.04.2025
Love their support team
Setup was incredibly fast. I got the live chat running on my Ecwid website in under 5 minutes. The support team was there to help, and our customers love the instant replies.
07.09.2024
07.09.2024
Great interface
Our agents love the interface. Switching between conversations is fluid, and seeing the cart data helps us close deals. It is fully compatible with our theme.
21.11.2022
21.11.2022
Cart recovery
Installing live chat on our ecommerce site significantly improved trust. Proactive engagement messages help us catch buyers who are about to abandon their carts.
28.02.2025
28.02.2025
4.5 out of 5 on G2 – based on reviews, trusted by real users.
No credit card required. Free 14-day trial. Add the live chat widget now.
Get started in 5 minutes — no coding needed.
Expand your reach by connecting LiveChat with Facebook Messenger, WhatsApp, and Twitter. Centralize all communication channels into one powerful live chat system for your Ecwid store.
We're always here — 24/7/365. Get live support from Product Experts to help your business grow.
