Discover our series

7 videos

Explore the art of communication through our “Customer Communications” series, designed to enhance your customer service skills in the digital age. These videos are a gold mine of techniques, demonstrating how to communicate meaningfully with customers, understand different customers, and create flawless service documentation. Get valuable insights on creating engaging connections, adapting to evolving expectations for online service, and mastering the nuances of effective communication.

10 videos

Step up to the “Customer Service” series, your ultimate guide to mastering the nuances of customer support. Whether it’s crafting a flawless resume, leveraging client feedback, or honing your typing skills, each video is a deep dive into the skills and insights necessary to excel in a customer service role. Join us to unlock a treasure trove of expert advice and practical and actionable strategies designed to up your service game and enhance your professional journey in customer support.

4 videos

Start the journey with the “Interviews by LiveChat” series, where we peel back layers of customer service innovation through engaging conversations with industry experts. From humanizing your brand to integrating AI and SMS in customer support, each event is packed with insights, techniques, and real-world examples illuminating the path to exceptional customer experience.

5 videos

Dive into the “LiveChat for Ecommerce” series, where we unlock the secrets to turning your online store into a thriving marketplace. Each episode is a treasure trove of insights, from breaking down the success strategies of leading ecommerce players to hands-on tips to increase your site’s user experience, engagement, and conversion rates whether you’re a budding entrepreneur or looking to scale your existing business, this series is your go-to guide to using LiveChat to create unforgettable shopping experiences that captivate and convert.

13 videos

Are you new to LiveChat and looking to unlock its full potential? Look no further! Introducing LiveChat University, a video tutorial series designed for beginners. In just a few short minutes per episode, you’ll gain the knowledge and skills needed to harness the power of LiveChat as a powerful customer engagement tool.

24 videos

Strong advice, value, and knowledge in an easy to swallow format. Treat yourself with these bits, and build stronger business foundations on the road to success. New episodes weekly.

33 videos

The official Success podcast. Marcos talks with people that are on the front line creating a business and digs into what skills are needed, the different steps, and the most common challenges that you will encounter when taking the leap into entrepreneurship. New episodes every Thursday.