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Types of customers

You and the customer: Beginner’s guide to 4 social styles

Customers vary in the way they approach us, talk to us (or don't talk to us) and make decisions. Just as we differ in the way we deliver service to them. Most of the variety comes from different social styles we all use in contact with the outside world. What is a social style,... read more

6 minutes
Jan 19, 2015