Go to app
User Name
Upgrade Help Center

LiveChat pricing that suits your needs

Free 14-day trial AI-driven features No credit card required

Starter

Small business

$ 20 /mo
per person billed annually

Your current plan

Key features:
See all features

Team

Full-time support team

$ 41 /mo
per person billed annually

Your current plan

Everything in Starter, plus
See all features

Business

Customer service department

$ 59 /mo
per person billed annually

Your current plan

Everything in Team, plus
See all features

Enterprise

Global company, global reach

Let's talk

Tell us about yourself and we’ll get back to you shortly.

Enter your business email to talk to Sales or sign up for a free trial with the current email.
By signing up, you say "yes" to receive our marketing materials in the future and agree to our Privacy Policy.

What can you expect?

  • Discuss your use case and individual needs with our Sales Team
  • Discover how our products can strengthen your customer relationships and increase revenue
  • Find out how others in your industry are leveraging LiveChat

Trusted by 37,000+ companies

Our Sales Team is ready to help you

Sales Team

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Let's talk

Tell us about yourself and we’ll get back to you shortly.

Enter your business email to talk to Sales or sign up for a free trial with the current email.
By signing up, you say "yes" to receive our marketing materials in the future and agree to our Privacy Policy.

What can you expect?

  • Discuss your use case and individual needs with our Sales Team
  • Discover how our products can strengthen your customer relationships and increase revenue
  • Find out how others in your industry are leveraging LiveChat

Trusted by 37,000+ companies

Our Sales Team is ready to help you

Sales Team

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Let's talk

Tell us about yourself and we’ll get back to you shortly.

Enter your business email to talk to Sales or sign up for a free trial with the current email.
By signing up, you say "yes" to receive our marketing materials in the future and agree to our Privacy Policy.

What can you expect?

  • Discuss your use case and individual needs with our Sales Team
  • Discover how our products can strengthen your customer relationships and increase revenue
  • Find out how others in your industry are leveraging LiveChat

Trusted by 37,000+ companies

Our Sales Team is ready to help you

Sales Team

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

individual contact, learn more

Let's talk

Tell us about yourself and we’ll get back to you shortly.

Enter your business email to talk to Sales or sign up for a free trial with the current email.
By signing up, you say "yes" to receive our marketing materials in the future and agree to our Privacy Policy.

What can you expect?

  • Discuss your use case and individual needs with our Sales Team
  • Discover how our products can strengthen your customer relationships and increase revenue
  • Find out how others in your industry are leveraging LiveChat

Trusted by 37,000+ companies

Our Sales Team is ready to help you

Sales Team

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Let's talk

Tell us about yourself and we’ll get back to you shortly.

Enter your business email to talk to Sales or sign up for a free trial with the current email.
By signing up, you say "yes" to receive our marketing materials in the future and agree to our Privacy Policy.

What can you expect?

  • Discuss your use case and individual needs with our Sales Team
  • Discover how our products can strengthen your customer relationships and increase revenue
  • Find out how others in your industry are leveraging LiveChat

Trusted by 37,000+ companies

Our Sales Team is ready to help you

Sales Team

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Your current plan

Everything in Business, plus
See all features
LiveChat logo ChatBot logo

Solve up to 80% of cases with AI chatbots

Add ChatBot for routine tasks. Let agents focus on complex cases.

ChatBot starts at
$ 52 /mo
billed annually

Compare LiveChat plans

Starter
from $20/mo
Team
from $41/mo
Business
from $59/mo
Enterprise

Let's talk

Tell us about yourself and we’ll get back to you shortly.

Enter your business email to talk to Sales or sign up for a free trial with the current email.
By signing up, you say "yes" to receive our marketing materials in the future and agree to our Privacy Policy.

What can you expect?

  • Discuss your use case and individual needs with our Sales Team
  • Discover how our products can strengthen your customer relationships and increase revenue
  • Find out how others in your industry are leveraging LiveChat

Trusted by 37,000+ companies

Our Sales Team is ready to help you

Sales Team

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Pricing (all prices in USD)
Price / month (billed annually)
$20
$41 per person
$59 per person

Let's talk

Tell us about yourself and we’ll get back to you shortly.

Enter your business email to talk to Sales or sign up for a free trial with the current email.
By signing up, you say "yes" to receive our marketing materials in the future and agree to our Privacy Policy.

What can you expect?

  • Discuss your use case and individual needs with our Sales Team
  • Discover how our products can strengthen your customer relationships and increase revenue
  • Find out how others in your industry are leveraging LiveChat

Trusted by + companies

Our Sales Team is ready to help you

Sales Team

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Price / month (billed monthly)
$24
$49 per person
$69 per person
One AI
Image showing a chat with the AI Assistant

AI Assistant

Equipped with knowledge about LiveChat and Text products, our AI assistant will answer your questions and help you with your daily tasks.

Increase efficiency with One AI+
$30/mo per person
$30/mo per person
$30/mo per person
Image describing the functionality of Reply suggestions

Reply suggestions

Receive reply suggestions based on knowledge sources you import to LiveChat. Up to 10 knowledge sources.

Image describing the functionality of Chat summary

Chat summary

Get the gist of your conversation without reading through the entire transcript with AI chat summary.

Image describing the functionality of Insights

Insights

Find the most popular questions and topics on your LiveChat without having to read through thousands of chats.

Image describing the functionality of Text enhancement

Text enhancement

Enhance your messages with AI editing tools such as rephrasing, summarizing, correcting grammar, and even expanding texts.

Image describing the functionality of Tag suggestions

Tag suggestions

Get one-click tag suggestions during chats based on your previous tagging.

Image describing the functionality of Sentiment analysis

Sentiment analysis

Get real-time sentiment analysis during chats to better understand your customers.

early access
Channels

Website

Place a beautiful, highly functional chat widget on your website.

Apps

Embed a high-performance chat widget in your mobile apps.

Direct Chat Link

Share a short link to direct visitors straight to the chat page.

Facebook Messenger

Bring all your Facebook communication right into LiveChat app to better connect with your fans.

SMS

Receive and send text messages directly in the LiveChat app. Enjoy all the benefits of always being where your customers are.

Apple Messages for Business

Let visitors message you directly via the Messages app on iOS and macOS. Connect with 1.5 billion Apple users without leaving the LiveChat app.

Email

Integrate LiveChat with email marketing software, and include your visitors in email campaigns.

Instagram

Streamline communication by responding to Instagram messages directly from LiveChat.

X (Twitter)

Manage your X conversations directly in LiveChat.

WhatsApp

Connect with your customers on the most popular messaging app in the world.

Pricing (all prices in USD)
Price / month (billed annually)
$20
$41 per person
$59 per person

Let's talk

Tell us about yourself and we’ll get back to you shortly.

Enter your business email to talk to Sales or sign up for a free trial with the current email.
By signing up, you say "yes" to receive our marketing materials in the future and agree to our Privacy Policy.

What can you expect?

  • Discuss your use case and individual needs with our Sales Team
  • Discover how our products can strengthen your customer relationships and increase revenue
  • Find out how others in your industry are leveraging LiveChat

Trusted by + companies

Our Sales Team is ready to help you

Sales Team

Thank you for your submission

Great news! Expect to hear from us shortly to discuss further details.

Price / month (billed monthly)
$24
$49 per person
$69 per person
One AI
Image showing a chat with the AI Assistant

AI Assistant

Equipped with knowledge about LiveChat and Text products, our AI assistant will answer your questions and help you with your daily tasks.

Increase efficiency with One AI+
$30/mo per person
$30/mo per person
$30/mo per person
Image describing the functionality of Reply suggestions

Reply suggestions

Receive reply suggestions based on knowledge sources you import to LiveChat. Up to 10 knowledge sources.

Image describing the functionality of Chat summary

Chat summary

Get the gist of your conversation without reading through the entire transcript with AI chat summary.

Image describing the functionality of Insights

Insights

Find the most popular questions and topics on your LiveChat without having to read through thousands of chats.

Image describing the functionality of Text enhancement

Text enhancement

Enhance your messages with AI editing tools such as rephrasing, summarizing, correcting grammar, and even expanding texts.

Image describing the functionality of Tag suggestions

Tag suggestions

Get one-click tag suggestions during chats based on your previous tagging.

Image describing the functionality of Sentiment analysis

Sentiment analysis

Get real-time sentiment analysis during chats to better understand your customers.

early access
Channels

Website

Place a beautiful, highly functional chat widget on your website.

Apps

Embed a high-performance chat widget in your mobile apps.

Direct Chat Link

Share a short link to direct visitors straight to the chat page.

Facebook Messenger

Bring all your Facebook communication right into LiveChat app to better connect with your fans.

SMS

Receive and send text messages directly in the LiveChat app. Enjoy all the benefits of always being where your customers are.

Apple Messages for Business

Let visitors message you directly via the Messages app on iOS and macOS. Connect with 1.5 billion Apple users without leaving the LiveChat app.

Email

Integrate LiveChat with email marketing software, and include your visitors in email campaigns.

Instagram

Streamline communication by responding to Instagram messages directly from LiveChat.

X (Twitter)

Manage your X conversations directly in LiveChat.

WhatsApp

Connect with your customers on the most popular messaging app in the world.

Chat and monitoring

AI chatbots

Integrate with ChatBot to solve up to 80% of cases with AI-driven support.

ChatBot logo starts at $52/mo. Learn more

Traffic tracking

The number of visitors you can monitor in LiveChat at any given time.

up to 100 visitors
up to 400 visitors
up to 1000 visitors
custom

Multiple website support

Place your chat widget on multiple websites with no additional charge.

Applications

Application for web, desktop, and mobile.

Pre-chat & post-chat surveys

Gather valuable information at the beginning and at the end of each chat.

predefined only

Inactivity message

Automatically ask a visitor for their email address if your agents haven’t responded for a specified amount of time.

Customer details

Detailed information on your visitors including name, e-mail, location, currently viewed page and more.

Agent rating

Let your visitors rate the agent that chatted with them.

Transfers

Transfer an ongoing chat to other agents when in a pinch or when expert advice is needed.

Smart chat routing

Intelligent chat distribution between available agents.

Manual chat routing

All visitors starting a chat will be queued. Chats can be then picked up manually by agents.

Canned responses

Save frequently used responses under a shortcut and speed up the conversation.

Private canned responses

Add a unique style to your messages with canned responses only you can use.

Canned response suggestions

Get event-based response suggestions during chats and reply faster.

Custom customer segments

Save filter combinations as segments to pick out hot leads in a flash.

Chat tagging

Assign case-specific tags to chats and easily locate them in your Archives later.

File sharing

Share marketing materials, tutorials, and other files over chat. You can also receive files from visitors.

Routing rules based on URL

Route chats from specific URLs like domain.com/help to your support agents or domain.com/pricing to your sales agents.

Automated tags

Assign tags automatically based on the canned response you use in the chat.

Routing rules based on geolocation

Automatically route visitors to agent groups that know their language.

Chat takeover

Take over the conversation either from a bot or your support agent.

Work scheduler

Set the working hours for your agents to ensure smooth transitions between shifts.

Asynchronous communication

Availability

Keep visitors and agents on the same page by enabling asynchronous communication, whether a chat is live or spread out across hours, days, or months.

Chat history

Review your chat history and search for specific conversations.

60-day

Email transcripts

Your visitors can receive emails with chat transcripts if they wish to review their conversations.

Stats and reports

Daily & Weekly summary

A summary of agent's activities that shows how well he or she is doing while chatting.

Insights

Get a weekly summary of the most popular customer questions and trending topics.

LiveChat Dashboard

A rundown of the most important metrics from your LiveChat.

Chat statistics

Essential information regarding your live chat like number of chats, availability, engagement, satisfaction and more.

Tags usage

An overview of the tags used that help you identify popular support cases.

Campaign conversions

See how many campaigns displayed to visitors resulted in a chat.

Agent activity

This report lets you know when your agents were available for chats during a particular day. The report keeps track of agents' statuses and shows a graphical representation of their activity.

Agent performance

See how your agents are doing. Spot top performers and teammates who need to improve certain areas of their work.

Chat duration

Analyze chat duration for different agents, tags, and groups to improve efficiency.

Chat response

See how long it takes an agent to reply to a new chat.

On-demand reporting

Receive scheduled reports that cover a particular aspect of your solution. Available in CSV, TSV, XLS and other formats.

Staffing prediction

See how many agents you will need to efficiently staff your chat.

Engagement

Proactive chats

Make the first move and initiate a chat with a website visitor yourself.

Eye-catcher

Get more chats by drawing your visitors' attention to your chat window with a colorful eye-catcher.

predefined only

Recurring campaigns

Encourage visitors to chat thanks to recurring campaigns that greet them, offer help, and showcase your products.

1 campaign

One-time campaigns

Announce your products, services, and offers to customers once per visitor's lifetime.

Customization

Chat widget translations

Adjust your chat widget by adding custom phrases in any of the 48 available languages.

predefined only

Dark mode

Switch your chat widget to dark mode and make it more comfortable to use for your customers.

Live editor

Adjust the appearance of the chat widget, including theme, colors, position, and offsets, and see a live preview without the need to save changes.

Right-to-left support

LiveChat widget offers native support for right-to-left languages, like Arabic and Hebrew.

Themes

Choose one of the available chat widget themes to make it fit with your website's design.

Accessibility compliance

The WCAG 2.1 Level AA compliant chat widget has screen reader support, keyboard navigation, and contrast adjustments.