Dialogue starts with creating a comfortable environment. For many customers, texting is where they feel best. Nearly 98% of them will read your text message. And all of them will know how to answer.

Start your trial today to check how you can add another channel to your LiveChat environment.

2way is available for the United States, Canada, Australia, United Kingdom and Poland. Additional countries - coming soon.

1. 2way is the simple chat solution that helps you to lead a powerful, truly two-way conversation with customers through the interface they find the most convenient.
2. Integrate 2way with your LiveChat to receive and reply to text messages from different channels (SMS, WhatsApp) in LiveChat app.
3. The canned response, CRM integrations, automation, role management - all LiveChat features you love also work with 2way integration.

Now you can talk to your customers just like a friend, at the right time, wherever they are, using their favourite platform, on their choice of device, via text messaging, or a call.

And what is most important – finally, you can initiate the conversation, not just reply and 2way works with any LiveChat plan ;).

2way is a solution dedicated for leading, customer-centric brands from e-commerce, retail, and many more...

INDUSTRIES:

• Telecommunication
• Dispatch & Logistics
• Banking/ Finance/ Insurance
• Real Estate
• Diagnostics/Medical/Dental offices
• Groceries /Food trucks/ Restaurants
• School/Education/Online educational platforms
• Fitness & Gym
• Spa & Beauty
• Hotels/Hospitality
• HR/ Recruitment
• Nonprofits
• Entertainment venues

Simple to use, simple to install, simple to fall in love with 2way.