Name: Viber
Price: 10 USD
Rating: 4.5 (2 reviews)

Viber

Plug Viber straight into your business

$10 / mo, per license

Developed by FEDYK sp. z o. o.

Works with LiveChat

A simple way to connect with your customers using Viber Messenger. It’s a perfect way to gain additional leads and increase user retention.

The installation will take you only a few minutes. The trial period should be enough to test it out with your audience.

The integration uses LiveChat & Viber native APIs. Thanks to that, it’s extremely fast and reliable, supports different types of rich messages, and works nicely with ChatBot. With LiveChat Messaging Mode and Push Notifications from Viber, you achieve a next level of async communication with your customers.

To keep the security on a top level, we don't retain your conversations on our servers.

We use this app as well. Feel free to say "hey" to us on Viber.

Key Features

Super simple setup

The setup of the Viber app is super simple. All you need is a Viber Token. If you don't know where to get one, no worries! We'll guide you through this process with simple installation instructions.

Fast and reliable

The app uses LiveChat and Viber Native API without any third-party providers. In result, you get the fastest and reliable chatting experience.

Rich messages support

Use rich messages for more engaging conversations. With full ChatBot support, you can instantly boost the number of chats.

Multiple accounts support

Connect with up to 10 Viber accounts. Use LiveChat Groups for custom chat distribution among your agents.

Asynchronous communication with Messaging Mode

The app fully supports LiveChat Messaging Mode, so you can take your time to answer and reach every one of your customers.

Benefits

Increasing retention

With Viber push notifications on mobile devices, you can drastically change how you engage and retain your customers.

All conversations in one place

Send and receive messages from the LiveChat Agent App interface. Use tags and canned responses as with usual LiveChat conversations.

Secure and safe

We know how hard it is to ensure the privacy of your communication across every platform. That's why we don't retain your chats data.

App Terms

Legal Terms

By installing this App, you agree to the Marketplace terms and App Terms, including the App Privacy Policy.

Tutorial & Support

How to use this app

Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact FEDYK sp. z o. o.. You can also suggest improvements or request new features in the upcoming versions of Viber.