Google's Business Messages connects LiveChat with your Google Business account, so you can chat with your customers on LiveChat by having all your Google's Business Messages text messages go through LiveChat.

When customers start chatting with you through your Google Search and Google Maps listing, your agents can receive and send text and image messages through LiveChat.

ChatBot and Rich Messages (Carousels and Quick Replies) are supported.

Requirements

• To integrate the app, we need to get a verification from Google.

• Please head out to the app's settings page to fill out the given form.

• We are part of Google’s program for Business Messages which enables us to offer our customers an upgraded messaging experience through Google Search, Google Maps, and brand-owned channels.

• We apply for the verification for you. We will also help you with all the steps to make the integration process seamless.

• After the verification process is successful, you can immediately start exchanging messages with your customers using Google's Business Messages through LiveChat.