Here's why teams choose Text by LiveChat
See how 30,000+ teams use Text live chat to answer every question,
qualify leads, and turn more conversations into sales.
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Featured success stories
Text is intuitive live chat software from the team behind LiveChat.com, HelpDesk.com, and ChatBot.com, products used by 30,000+ customers worldwide.
Service that sells, in their words
What teams on G2, Capterra, and the Shopify App Store say about turning customer conversations into sales.
Start free trialText has been a helpful tool for streamlining communication, increasing responsiveness, and making it easier to manage customer interactions in a fast and organized way.
The app is great!!! I can literally close sales on the go and handle Instagram and other channels all from ONE PLACE! It's super reliable, easy to use, and really helps boost my conversions!
The platform is incredibly intuitive and streamlined our outreach process immediately. The message automation feature allowed our team to stay organized and ensure no lead fell through the cracks.
We were mainly looking for a chat application that didn't require a customer to give us their contact information before starting a conversation. We saw a 25% increase in our sales with the automations and campaigns within live chat.
Getting started was straightforward thanks to an intuitive interface that didn't require a steep learning curve. On the features side, the live chat and email integrations work seamlessly.
It changed how I think about support. We're not just solving problems anymore – we're closing deals while we do it.
LOVE this app! I've been able to help so many people live on the page. Helped sales and engagement.
Great admin UI/UX, easy management, and strong long-term value from Text's AI chatbot tools for e-commerce and for client experience.
Easy for using, works fast no any bugs at all. Strong recommend for online e-commerce business! Really increase conversion rate!
AI features that frees up time to work on other tasks. It is not perfect and may take time to train, but well worth it.
Functional, easy to use, full of information and indicators in order to quickly support customer requests.
Great app that works out of the box, but can also be customized to match our site's look + feel. Allows our CX team to handle multiple chats at once, tag for solid reporting, and then track sales for customers that interact with chat.
Strong product that keeps up with the customer needs and the ever-changing improvements with technology and AI. I've been a customer for over 8 years and have no plans on changing platforms.
Absolutely recommend for the level of reporting and customer service provided when I had some troubles re-installing the app again.
Reliable and stable live chat platform that has handled our support volume well over a long period. The interface is straightforward for agents, and setup was simple.
Easy to use and I like the fact you can see what the customer's typing before they hit send so you can better anticipate what they need.
Text adapts to your industry
Every industry has its own questions. See how teams like yours use Text to answer them.
Shopify
WooCommerce
BigCommerce
Ecommerce live chat that helps shoppers buy with confidence
Answer product, shipping, and payment questions while shoppers are still deciding, with an AI Agent, live cart data, and sales tracking.
