Ticket Form - Add Field for Phone Number

Can you please add Phone number to the ticket form? This is an absolute necessity for our business. As a temporary fix, we are using the Subject field for this purpose, but I’d like both.

Hi @prestigedentalcenter,

Coming back to your question, you can add the additional field to your ticket using the “Question” field.

It will add an open question to any form. You can then change the label into the “Phone number”.

I hope this will help.