Objectionable Material from visitors! How do we control it?

Hi all,

Getting sent links and images on live chat from visitors that are quite disturbing! Ideas on controlling that sort of thing?

Hello @TranscriptionService :slight_smile:

You can ban a user that overuses it within the chat.
Please go to Settings > Security > Banned visitor or visit this link:
https://my.livechatinc.com/settings/banned-visitors and you will have the option to ban such a person.