Need help with the best practices for a 'luxury' brand

Hey Everyone,

This is my first time posting on this community and I already feel excited being a part of this community. Can anyone please share the best practices on setting up a live chat for a ‘luxury’ brand - such as what should the chat button say and at what point of a visit to we have the chat auto popup button come up?

Your feedback would be highly appreciated.

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Hi @OctaChat,

Nice to see you here :slight_smile:

We have some posts prepared for new LiveChat users. They are universal, so maybe it’s not exactly what you are asking for, but I’m sure that as a rookie you will find a lot of useful tips there.

Hi @OctaChat! Happy to have you here!

I found a case study that might be helpful. It’s our client Luxury Estates International: