Is there a way to allow hover over the minimized chat window on our site and have the visitor see a message? ex…“Live Chat” or something similar? Thanks
Thanks for your feedback. I will pass it to our team.
Currently, we don’t offer this option. However, your developer could add it with a bit of custom development.
First of all, you need to create a custom button on your website
Secondly, you need to connect this button with our JS-API method to open the window.
- Then, you need to add the tooltip with a message following this tutorial:
I hope it helps.