Best practices

Topic	Replies	Views	Activity
[Chat widget Q&A] 👉 what worked best for you? Hi all! One of our customers asked us today about some best practices in setting up a chat widget. I thought that maybe some of you guys could share what worked best in your case? Cheers! Aga	5	160	September 18, 2020
How to remove or change the "Need Help? Click her and start chatting with us" text?	2	84	September 4, 2020
First Response Rate & Average Response Rate	2	65	September 3, 2020
Visitor Information - Device used	2	73	September 3, 2020
Visitor Information	2	91	August 27, 2020
Data & discussion. Greetings setup tips	8	1161	July 8, 2020
Marketing and Promoting Live Chat	2	128	July 2, 2020
Greetings that convert best	22	2509	May 6, 2020
Notification issues since upgrade to Windows 10	2	176	April 23, 2020
Chat synchronisation	2	189	March 30, 2020
Alerts - There has to be a better way app-ideas	2	199	March 30, 2020
How do you say No to your customers?	3	800	December 19, 2019
Greetings can't be expanded automatically on the mobile side	2	266	November 6, 2019
Agent Widget not showing up	2	283	November 4, 2019
LiveChat on Mobile Devices	6	762	October 7, 2019
Automatically assign customer to real agent	2	406	October 2, 2019
How can a visitor turn off the live chat	2	536	September 17, 2019
Need Assistance For Customer Support	4	927	September 4, 2019
Knowledge Base for those of little knowledge	5	815	September 17, 2018
Data & discussion. How to engage website visitors to chat?	1	1217	August 12, 2019
Agent Image Sizing	2	357	August 12, 2019
Agent Images	9	1348	March 14, 2019
Minimized chat window hover message? ex..."Live Chat" or something similar?	2	433	July 29, 2019
ChatBot - Fallback Interaction	3	606	June 27, 2019
Tutorials on how the extra options work (Knowledge base, ChatBot, third party integrations etc)	4	988	May 28, 2019
Canned responses you can't live without	6	1243	May 6, 2019
Route a chat to a specific agent depending on the page chat is initiated	2	994	April 4, 2019
UK Based Chat Users	1	491	March 14, 2019
Revert to simple layout	8	832	February 25, 2019
Need help with the best practices for a 'luxury' brand	3	610	February 15, 2019

[Chat widget Q&A] 👉 what worked best for you?

Hi all! One of our customers asked us today about some best practices in setting up a chat widget. I thought that maybe some of you guys could share what worked best in your case? Cheers! Aga