LiveChat Talks

Beta Testers Join our beta tests and help us shape our products together! LiveChat Use Cases Talk about using LiveChat in different industries and businesses. Best practices Talk about LiveChat best practices and feature customization. Updates & Feedback Learn about the updates and leave your feedback to help us make a better product.

Topic	Replies	Views	Activity
Win Apple AirPods 2 and LiveChat swags in our Community Monthly Game! :trophy: LiveChat Talks Hello LiveChat Community! :wave: How about ending this surprisingly weird year by winning a competition and cool things as a prize? We’re starting a second edition of Community Monthly Game! :trophy: Rules are simpl…	3	17	November 25, 2020
[Introduction topic] LiveChat welcomes, say Hello! LiveChat Talks Hello! :wave: As our community has grown in recent months, it would be nice to introduce yourselves! :smile: We’d like to know a little bit about you – tell us something about yourself! What do you do? What would you l…	6	225	October 9, 2020
HelpDesk feedback requests inside messages instead of sending separate emails? Updates & Feedback	1	5	November 30, 2020
Regarding forming a international tour and travel Co LiveChat Use Cases	1	4	November 30, 2020
New Ticket Email Link Updates & Feedback	2	191	April 9, 2020
Marketplace Highlight – what third-party apps are most useful to you? Best practices	1	9	November 27, 2020
Agent widget integration with website Updates & Feedback	4	163	July 22, 2020
Working Hours - ability to schedule a break for agents? Updates & Feedback	3	141	October 30, 2020
:smiley: Emoji Picker is ready! Updates & Feedback	1	17	November 17, 2020
Remember, we are ready to support you! LiveChat Talks	5	225	November 16, 2020
Route a chat to a specific agent depending on the page chat is initiated Best practices	4	1052	November 9, 2020
Chat widget and greetings in different language based on user Location Best practices	1	27	November 5, 2020
How do you prepare for Holiday season? Check out our guide on Success! LiveChat Talks	2	33	October 27, 2020
Always visible Timestamps in backend chats (timekeeping) Updates & Feedback	3	46	October 27, 2020
Moments - rich message enhancement Updates & Feedback	9	1013	October 26, 2020
Update 🚨 Introducing Announcements Updates & Feedback	1	43	October 13, 2020
Merge Tickets LiveChat Talks	7	494	September 28, 2020
[Chat widget Q&A] 👉 what worked best for you? Best practices	5	183	September 18, 2020
Can We add Video Call And Voice Notes? LiveChat Talks	3	648	September 25, 2020
Problem disconnceting whit live chat LiveChat Talks	1	42	September 18, 2020
Agent logged in but unavailable LiveChat Talks	2	55	September 18, 2020
Stop app from logging out Updates & Feedback	2	84	September 9, 2020
New Chat Window - More Ratings? Updates & Feedback	6	621	September 8, 2020
A/B Testing for Greetings LiveChat Talks	2	83	September 6, 2020
New LiveChat user! couple months in LiveChat Talks	4	125	September 5, 2020
How to remove or change the "Need Help? Click her and start chatting with us" text? Best practices	2	110	September 4, 2020
Automatically supervising an agents chats Updates & Feedback app-ideas	7	548	September 3, 2020
First Response Rate & Average Response Rate Best practices	2	86	September 3, 2020
Visitor Information - Device used Best practices	2	98	September 3, 2020
Approach your customers specifically with Multiple Greetings! Updates & Feedback	1	83	August 31, 2020