LiveChat Talks

Beta Testers Join our beta tests and help us shape our products together! LiveChat Use Cases Talk about using LiveChat in different industries and businesses. Best practices Talk about LiveChat best practices and feature customization. Updates & Feedback Learn about the updates and leave your feedback to help us make a better product.

Topic	Replies	Views	Activity
[Introduction topic] LiveChat welcomes, say Hello! LiveChat Talks Hello! :wave: As our community has grown in recent months, it would be nice to introduce yourselves! :smile: We’d like to know a little bit about you – tell us something about yourself! What do you do? What would you l…	4	56	September 11, 2020
Problem disconnceting whit live chat LiveChat Talks	1	7	September 18, 2020
Agent logged in but unavailable LiveChat Talks	2	14	September 18, 2020
[Chat widget Q&A] 👉 what worked best for you? Best practices Hi all! One of our customers asked us today about some best practices in setting up a chat widget. I thought that maybe some of you guys could share what worked best in your case? Cheers! Aga	5	72	September 18, 2020
Stop app from logging out Updates & Feedback	2	33	September 9, 2020
New Chat Window - More Ratings? Updates & Feedback	6	584	September 8, 2020
Moments - rich message enhancement Updates & Feedback	6	915	September 8, 2020
A/B Testing for Greetings LiveChat Talks	2	37	September 6, 2020
New LiveChat user! couple months in LiveChat Talks	4	85	September 5, 2020
How to remove or change the "Need Help? Click her and start chatting with us" text? Best practices	2	40	September 4, 2020
Automatically supervising an agents chats Updates & Feedback app-ideas	7	484	September 3, 2020
First Response Rate & Average Response Rate Best practices	2	34	September 3, 2020
Visitor Information - Device used Best practices	2	44	September 3, 2020
Approach your customers specifically with Multiple Greetings! Updates & Feedback	1	35	August 31, 2020
Visitor Information Best practices	2	61	August 27, 2020
New LiveChat app for Android Beta Testers	7	337	August 21, 2020
LiveChat Accounts: we're working on one login to all our products Updates & Feedback	2	87	August 16, 2020
URGENT Enhancement Needed: Drag and Drop Files! Updates & Feedback	2	76	August 11, 2020
Working Hours - ability to schedule a break for agents? Updates & Feedback	2	71	August 11, 2020
Approach specific customers with Custom Segments Updates & Feedback	1	68	August 7, 2020
Improved chat supervision – communicate with your team within LiveChat app! Updates & Feedback	3	108	August 1, 2020
Dark theme for support agents dashboard Updates & Feedback	10	1280	July 31, 2020
How to delete live chat on my blog? LiveChat Talks	2	96	July 23, 2020
Agent widget integration with website Updates & Feedback	4	104	July 22, 2020
Profile photo diversity Updates & Feedback	2	129	July 15, 2020
Automated responses Updates & Feedback	8	2353	July 10, 2020
Data & discussion. Greetings setup tips Best practices	8	1127	July 8, 2020
LiveChat is dropping support for IE11 LiveChat Talks	1	156	June 23, 2020
Marketing and Promoting Live Chat Best practices	2	106	July 2, 2020
Text Messaging or SMS integration for LiveChat? LiveChat Talks	8	149	June 26, 2020