|
HelpDesk Profile/Agent Picture
|
|
1
|
89
|
July 20, 2022
|
|
Check out the HelpDesk Handbook! :open_book:
|
|
0
|
593
|
July 7, 2021
|
|
Are you a support team manager? Check out our Learning Space guide created especially for you!
|
|
0
|
176
|
July 1, 2022
|
|
[WORKAROUND] How to insert a link within an image in Agent's signature?
|
|
0
|
212
|
June 22, 2022
|
|
[VIDEO TUTORIAL 🤝] How to add your own domain to HelpDesk and create custom reply address?
|
|
1
|
276
|
June 7, 2022
|
|
LiveChat Welcomes HelpDesk! introduce yourself! 😎
|
|
7
|
984
|
June 3, 2022
|
|
Use HelpDesk in LiveChat mobile app!
|
|
0
|
209
|
May 2, 2022
|
|
Creating your first Automated Workflow – join our today's webinar!
|
|
4
|
379
|
April 6, 2022
|
|
How do you all set up your Teams so that they can view each others' tickets but not take actions on them
|
|
1
|
263
|
March 25, 2022
|
|
Group Sending and bcc feature
|
|
2
|
317
|
March 22, 2022
|
|
Notify the agent if they did not reply after a period
|
|
1
|
329
|
March 22, 2022
|
|
Cannot log in now? Me neither
|
|
5
|
391
|
March 15, 2022
|
|
Your customers can now create HelpDesk tickets via ChatBot!
|
|
1
|
305
|
February 9, 2022
|
|
Bothering the same guest
|
|
1
|
316
|
January 14, 2022
|
|
Merging tickets in HelpDesk is now available!
|
|
0
|
348
|
December 15, 2021
|
|
Tell us about your process of introducing HelpDesk in your company!
|
|
1
|
532
|
November 24, 2021
|
|
How do you make our products complement each other?
|
|
1
|
402
|
November 24, 2021
|
|
How do you manage high volume of tickets?
|
|
0
|
382
|
November 18, 2021
|
|
How do you use automation features?
|
|
0
|
429
|
November 17, 2021
|
|
SDK & API issuee
|
|
1
|
507
|
November 7, 2021
|
|
Create custom contact forms for your website with HelpDesk ⌨️
|
|
0
|
504
|
September 29, 2021
|
|
Automated Workflow - changing from one agent to another
|
|
4
|
576
|
September 20, 2021
|
|
Question regarding Chat Settings
|
|
2
|
528
|
September 11, 2021
|
|
How HelpDesk improved your communication? Check our Partner Program case study!
|
|
0
|
499
|
September 1, 2021
|
|
Canned Responses "filter by shortcuts" for HelpDesk?
|
|
3
|
585
|
August 30, 2021
|
|
Improve the Signature section for HelpDesk.com
|
|
2
|
662
|
August 20, 2021
|
|
HelpDesk - automated workflow conditions, are they case sensitive?
|
|
3
|
572
|
July 28, 2021
|
|
I will like to know more about Helpdesk
|
|
1
|
531
|
July 28, 2021
|
|
How do you use automated workflows?
|
|
2
|
712
|
July 28, 2021
|
|
Big change in Automated Workflows! 💫 Check out what's new!
|
|
1
|
705
|
July 17, 2021
|