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Variables in canned responses are now ready to use!
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0
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44
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December 2, 2022
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Adjust Ticket Details to your needs with custom fields 🛠
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0
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43
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December 2, 2022
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Implementation of drag&drop to exchange requester
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1
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18
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November 30, 2022
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Learn great support tips from our experts in just 10 seconds! Share your own as well 😎
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8
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930
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November 23, 2022
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How do you all set up your Teams so that they can view each others' tickets but not take actions on them
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3
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466
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November 17, 2022
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Receive push notifications from HelpDesk in your browser!
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0
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79
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November 8, 2022
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Sending a Ticket in HelpDesk to more than 1 email address
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2
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113
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October 17, 2022
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LiveChat Welcomes HelpDesk! introduce yourself! 😎
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10
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1336
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October 7, 2022
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How add emoji from formatting panel in a ticket reply
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1
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236
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September 8, 2022
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Time Stamp for when a ticket is read?
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2
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218
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September 26, 2022
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[VIDEO TUTORIAL 🤝] How to add your own domain to HelpDesk and create custom reply address?
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2
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628
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August 29, 2022
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Your customers can now create HelpDesk tickets via ChatBot!
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1
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511
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February 9, 2022
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[VIDEO TUTORIAL] Automated workflows – how to make HelpDesk send follow-up messages and assign tickets to a certain teams
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1
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290
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September 8, 2022
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Check Out My Case Study!
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1
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216
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August 25, 2022
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HelpDesk Profile/Agent Picture
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1
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292
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July 20, 2022
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Check out the HelpDesk Handbook! :open_book:
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0
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784
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July 7, 2021
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Are you a support team manager? Check out our Learning Space guide created especially for you!
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0
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421
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July 1, 2022
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[WORKAROUND] How to insert a link within an image in Agent's signature?
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0
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412
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June 22, 2022
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Use HelpDesk in LiveChat mobile app!
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0
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383
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May 2, 2022
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Creating your first Automated Workflow – join our today's webinar!
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4
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642
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April 6, 2022
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Group Sending and bcc feature
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2
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535
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March 22, 2022
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Notify the agent if they did not reply after a period
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1
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509
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March 22, 2022
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Cannot log in now? Me neither
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5
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691
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March 15, 2022
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Bothering the same guest
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1
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494
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January 14, 2022
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Merging tickets in HelpDesk is now available!
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0
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556
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December 15, 2021
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Tell us about your process of introducing HelpDesk in your company!
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1
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736
|
November 24, 2021
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How do you make our products complement each other?
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1
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586
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November 24, 2021
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How do you manage high volume of tickets?
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0
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568
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November 18, 2021
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How do you use automation features?
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0
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615
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November 17, 2021
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SDK & API issuee
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1
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696
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November 7, 2021
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