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Connect with customers

LiveChat is a complete customer service platform that delights your customers and fuels your sales.

Free 14-day trial Automation Omnichannel messaging

Trusted by 35,000+ companies

Known brands use LiveChat

Drive sales using chat

Turn your shop visitors into customers with tailored experiences during the buyer's journey.

Free 14-day trial Automation Omnichannel messaging

Trusted by 35,000+ companies

Known brands use LiveChat

From sign-up to up-sell with chat

Deliver personalized experiences and boost your sales with a smart customer service platform.

Free 14-day trial Automation Ticketing

Trusted by 35,000+ companies

Known brands use LiveChat
Live chat app view
Live chat app view
Live chat app view

Everywhere is here

Be where your customers are

Connect with your customers reaching out from various channels. Chat with them just like they would chat with friends.

Single app to multi-channel support

Communicate with your customers using their channels, just like they would chat with friends.

Messenger icon

Messenger

Email icon

Email

Apple Business Chat icon

Apple
Messages

SMS icon

SMS

WhatsApp icon

WhatsApp

Apps icon

Apps

Website icon

Website

Direct chat software icon

Direct chat

Omnichannel live chat solution

Capture leads and make buying easy

  • Show off your goods in elegant product cards and make more sales while chatting
  • Qualify leads with custom forms and AI chatbot automations
  • Track sales and goals automatically to see precisely how chats boost revenue
Explore ways to sell with LiveChat
Image showing LiveChat's product cards and sales reports

Offer experiences that drive sales

  • Identify prospective customers in real time, get to know them using pre-chat surveys, and feed customer data to your CRM.
  • Provide personalized engagement using various chat tools. Keep the conversation going 24/7 with the help of automation.
  • Close more sales using interactive product recommendations sent in a chat, and a swift, AI-powered checkout.
Explore ways to sell with LiveChat
Image showing LiveChat's product cards and sales reports

Fix the leaks, get more leads

  • Reach out to prospects on high-intent pages in real time. Provide them with tailored engagement based on customer data.
  • Nurture your leads using automation and asynchronous communication. Provide support around the clock.
  • Increase lead-to-customer conversion using smart chat tools that improve your responsiveness in crucial moments.
Learn more about features
Image showing LiveChat's product cards and sales reports
A photo of a woman holding eyeshadow
Sephora logo
We started with customer satisfaction at around 75%, and now, after we put together a dedicated group of agents, we’re at over 90%.
Milena Wojewoda, E-Commerce Project Manager

Read story

25%

increase in average order value

90%

customer satisfaction

A photo of a woman holding eyeshadow
OptinMonster logo
The implementation of LiveChat helped increase our overall sales conversion. A person who chats with us is 11x more likely to convert compared to visitors who don’t do that.
Syed Balkhi, Co-Founder and CEO at OptinMonster

Read story

11 times

higher chance to convert

16 times

higher average session value

Offer a superb customer experience

Create a chat experience your customers know and love

Solve customer problems proactively

Anticipate questions and respond faster

  • Create a chat experience your customers know and love
  • Solve customer problems proactively
  • Anticipate questions and respond faster

Turn chats into revenue

Take care of your customers at every step of the buyer’s journey using a feature-packed chat.

Illustration of LiveChat's monthly chat volume

50%
more leads

Illustration of number of countries using LiveChat

5x
higher conversion rate

Illustration of number of customer service reps that use LiveChat

25%
increase in average order value

Turn chats into revenue

Take care of your customers at every step of the buyer’s journey using a powerful, feature-packed chat.

Illustration of LiveChat's monthly chat volume

50%
more leads

Illustration of a hands tapping a sign-up button

5x
higher conversion rate

Illustration of number of a dollar bill with wings

16x
higher average revenue per user

Get better customer service

Get 14 days of LiveChat for free

Easy setup No tech skills needed 24/7 support

Balance AI automation and the human touch

  • Let chatbots generate leads, create help tickets, and chat across channels
  • Greet customers and quickly route chats with the help of AI
  • Automatically segment visitors based on what they do on your site, so you can better meet customer needs
Meet ChatBot
Illustration showing how LiveChat's AI ChatBot works Illustration showing how LiveChat's AI ChatBot works
Illustration showing how LiveChat's AI ChatBot works
Illustration showing how LiveChat's AI ChatBot works

Easy integration with 200+ tools

Connect LiveChat with apps you use and love. Chat with your customers, send their details to your CRM, manage orders and accept payments.

Explore Marketplace

ChatBot

WordPress

Messenger

Google Ads

TeamViewer

join.me

BigCommerce

ChatBot

WordPress

Messenger

Google Ads

TeamViewer

join.me

BigCommerce

Mailchimp

Shopify

HubSpot

Dropbox

Pipedrive

HelpDesk

WooCommerce

Mailchimp

Shopify

HubSpot

Dropbox

Pipedrive

HelpDesk

WooCommerce

Zapier

Salesforce

Google Analytics

Zendesk

GetResponse

PrestaShop

Twilio

Zapier

Salesforce

Google Analytics

Zendesk

GetResponse

PrestaShop

Twilio

ChatBot

WordPress

Messenger

Google Ads

join.me

BigCommerce

Mailchimp

Shopify

HubSpot

WooCommerce

Dropbox

Google Analytics

HelpDesk

TeamViewer

Zapier

Salesforce

GetResponse

Zendesk

Pipedrive

PrestaShop

Twilio

Turn website visits into sales and customer satisfaction

Free 14-day trial Easy setup No credit card required

Illustration of LiveChat's monthly chat volume

75,000,000
chats monthly

Illustration of number of countries using LiveChat

150
connected countries

Illustration of number of customer service reps that use LiveChat

200,000
support reps

Our customers say it best

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Industry leaders trust LiveChat

Known brands use LiveChat Known brands use LiveChat Known brands use LiveChat See case studies

Building blocks of remarkable experience

The LiveChat Platform empowers you with tools and know-how to build customer service experience that highlights your brand.

Get started with the LiveChat Platform
LiveChat Platform
Five stars quality customer service

Our Support Heroes
are here for you 24/7

Meet our world famous support team. They are fast, they are smart, and they will help you out any time day or night!

LiveChat's support team

Start a free LiveChat trial now!

Supercharge your website and social media profiles.
Turn visits into sales, customers into fans.

Free 14-day trial Ticketing system Analytics

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