Messaging integrations

Answer WhatsApp, Messenger and Instagram messages in the same Text inbox as your website live chat.

Available in Text

WhatsApp
Answer WhatsApp Business messages in the same inbox as live chat, with the same AI Agent and the same team.
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Messenger
Answer Facebook Messenger in the same inbox as website live chat, with an AI Agent that replies for you.
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Instagram
Turn Instagram DMs and story replies into orders, with your AI Agent answering first and your team stepping in when needed.
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One inbox for every channel

Connect a channel once and its conversations arrive in Text next to your website chats. Your team replies from one place, or the AI Agent answers for you.

Review the setup guide and permissions on the app page before you connect.