How it works
The app allows agents to receive and respond to Telegram chats in LiveChat.
Our integration supports:
- Telegram Private Chats and Groups chats
- Text, stickers, photos, videos, audio files, PDFs, and all kinds of documents
- Contacts and location details
- ChatBot and rich messages (carousels and quick reply)
- LiveChat Welcome Message
You can connect up to 10 Telegram Bots. Use LiveChat groups for custom chat distribution among your agents.
To maintain the top level of security, we don`t keep your messages on our servers.
To get help or support, please contact the integration developer via Telegram.
Block this user
- The option to set auto-response when user is waiting in the queue
- Dupled limits for connected accounts and bots