Upscope Co-browsing is for instantly seeing what your customer sees, without downloads.
It replaces having to ask lots of questions about what they see, whether they can send screenshots or asking them to download screen sharing,
In one click from LiveChat you can not only see what the customer sees but also send your cursor over the internet to appear on their screen to click for them and type for them, as if you're sitting next to them.
You can now onboard and support even your least technical customers by instantly seeing their screen and clicking and typing for them when they get stuck, without them having to figure out how to install screen sharing.
Save 30% in time on each support request by seeing the problem in one click.
Increase your conversion and retention by rapidly fixing problems and educating customers.
Raise your NPS and CSAT scores by providing fast memorable resolutions.
Support staff will enjoy helping customers and not have to repeat themselves.
Raise your NPS and CSAT scores by providing fast memorable resolutions that very few companies provide.