Square Online
Square Online
Turn store visitors into returning customers with personalised buyer journeys
Developed by LiveChat
Works with   LiveChat

Square Online helps businesses of all sizes start, run and grow. It’s an ecommerce platform that provides tools that enable you to create an online store as well as manage payments, inventory, orders and much more.

Integrating your Square Online store with LiveChat empowers your store with a live chat tool packed with data, so you can deliver personalized customer support round the clock.

Square Online provides an all-purpose ecommerce platform that can easily turn any business into an online business.

You can quickly set up your store using an easy-to-use builder. The builder lets you create your store from a variety of components, so you can customize till your heart’s content and really make your store stand out. No need for coding. No monthly fees or startup costs. You pay only when you make a sale per transaction.

Adding the chat widget to your online store takes little effort. Connect LiveChat with your Square Online in minutes and get your customer data directly inside the chat window. Additional customer data includes visited pages and data from pre-chat surveys. With this data at your fingertips, you can quickly provide more accurate support.

Key Features

Multichannel support
Make your support more available and communicate with your customers in any channel they prefer.
Customizable chat widget
Keep your branding consistent, set up a chat that matches your brand colors to create a coherent experience.
Proactive greetings
Send personalized greetings on the basis of customer data, for example, visited pages, order history, or greet first-time visitors.

Benefits

Get to know your customers
Connect with customers, gather additional data, and address customer needs with personalized experiences at every step of the buyer’s journey.
Increase the average order value
Knowing your customers inside out, you can suggest complementary products and increase sales.
Build lasting relationships

Communicate proactively with your customers, foster relationships and turn them into returning customers.

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Tutorial & Support

App tutorial and setup instructions how to use and properly configure this app with your LiveChat account.
To get help and support contact LiveChat. You can also suggest improvements or request new features in the upcoming versions of Square Online.
The developer LiveChat indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy.
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