Answer WhatsApp Business messages in the same inbox as live chat, with the same AI Agent and the same team.
Live chat lead generation apps
Explore live chat lead generation apps for LiveChat. Compare lead capture, qualification and follow-up options, then check each integration’s setup requirements.
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Capture and qualify leads from live chat
Choose apps around the information your sales team needs next. Capturing an email address, qualifying an enquiry and sending it to a CRM are distinct parts of lead generation.
Capture contact details
Look for forms or connected tools that collect the details needed to follow up on an enquiry.
Qualify the request
Compare ways to record the visitor’s needs and pass useful context to the next person.
Send leads to the right place
Check which systems can receive the lead and whether a person needs to approve the transfer.
Choose a lead generation app
What to check before installing
- Capture point
- Check when and where information is collected, which fields are required and how the experience works on mobile.
- Destination fields
- Confirm the supported lead or contact object, field mapping and duplicate handling in your destination tool.
- Follow-up ownership
- Establish who receives the lead, what triggers a follow-up and what happens if the connection fails.
Lead generation integrations FAQs
How can integrations help with live chat lead generation?
They can connect supported contact capture, qualification or routing actions with the tools your team uses. Choose a listing around a specific step in your process and verify what information it transfers.
Do I need a CRM for every lead generation app?
No. The destination and account requirements vary. Some workflows collect an enquiry first, while others need a CRM or email platform connected before they can complete the transfer.
How should I test a lead generation integration?
Submit a sample enquiry, verify the fields at the destination, check who receives it and repeat the test with an existing contact. This reveals mapping, routing and duplicate-handling issues.